GM of Operations

Company Overview

Validation Cloud is a Web3 data streaming and infrastructure company that connects organizations to Web3 through a fast, scalable, and intelligent platform. With teams across NYC, London, SF, and beyond, we deliver cutting-edge solutions in staking, node, and data-as-a-service. Committed to onboarding the next billion users into Web3, we draw on expertise from Web2 and Web3 pioneers like Workday, Accenture, Crypto.com, and Consensys. Our highly performant and customizable products are driving the future of blockchain technology.

The Opportunity

We are seeking a dynamic and visionary General Manager (GM) of Operations to fuel our growth and drive operational excellence at every level of the organization. In this pivotal role, you’ll play a crucial role in crafting our operational strategy and establishing a strong foundation for long-term success, setting the stage for us to reach new heights together. As the architect of streamlined processes, cross-departmental synergy, and strategic initiatives, your impact will propel us forward. If you have a powerful track record in leading diverse teams, scaling high-impact operations, and delivering results in fast-paced environments, this is your opportunity to make a transformative impact.

Key Responsibilities

• Design and implement high-impact strategies to streamline operations, improve efficiency, and support growth goals across all departments.
• Enhance operational performance by establishing scalable processes, leveraging automation, and implementing best practices for continuous improvement.
• Strategically align resources to support current priorities and scale operations effectively as the business grows.
• Lead initiatives that strengthen our operational infrastructure, with a focus on agility, scalability, and long-term growth.
• Work closely with product, engineering, and customer success teams to ensure operational alignment with strategic goals.
• Use analytics and data to identify trends, optimize workflows, and inform strategic planning, ensuring our operations are both efficient and responsive.
• Execute on key initiatives that drive operational enhancements and align with company-wide success metrics, contributing directly to our strategic vision.

About You

• 10+ years of experience in operational leadership and strategic business operations, ideally within tech or fast-scaling environments.
• Proven track record of driving operational excellence, managing cross-functional initiatives, and fostering a cohesive, results-oriented team culture.
• Demonstrated ability to lead multi-functional teams and drive strategic projects across product, operations, and other business areas.
• Excellent presentation skills – skilled in PowerPoint, written communication, and verbal presentation.
• Highly quantitative and process-oriented – brings strong analytical capabilities with a focus on continuous process improvement.
• Track record of excellence, with consistent top performance within previous roles.
• Outstanding communication, leadership, and organizational skills, with the ability to manage competing priorities in a dynamic and evolving environment.

Benefits

💸 Competitive salary with bonus and equity options 

🏥 Comprehensive health insurance coverage, including medical, dental, and vision

🌴 Generous vacation time and paid time off

🌍 Fully remote work

🏙️ Biannual company offsite 

🤝 Dynamic and collaborative work environment

🚀 Opportunity to work with a talented and passionate team in a fast-growing industry

📱Cell Phone Stipend 

💻 Hardware included 

 

Our Company Values

Validation Cloud is proud to be an equal opportunity employer and does not discriminate on the basis of race, religion, sex, national origin, age, disability, or any other legally protected status. We welcome and encourage applicants from all backgrounds and identities to apply for this position!

🛡️ Integrity We empower our team to do the right thing, even when no one is watching. We encourage exuding and practicing trust so that our team members always ask for help when they need it and trust their team’s input.

⭐ Commitment to Excellence We’re constantly raising the bar to meet our standard of a “high-degree of execution.” We practice this standard daily in interactions with our team and customers to ensure excellence in everything we do.

🎯 Determination We never ever give up. Our team isn’t deterred by short-term disappointments and we challenge ourselves to deliver customer results efficiently and effectively no matter what.

🏆 Solutions Orientation We’re a low ego team with an insatiable desire to find the right answer and fix the problem. No task is too small because we have a bias towards action and finding the solution for our customers.