Receptionist & Office Coordinator

Triple Point was founded in 2004 with the belief that connecting investing insights with the right resources and partners can deliver powerful solutions. Today, we manage more than £3.6 billion of assets for a broad range of investors, through four distinct investment strategies: Social Housing, Clean Heat, Private Credit and Venture. These are all areas where our expertise, empathy and resourcefulness make a real difference in unlocking long-term value.

There are 250 of us at Triple Point and our distinctiveness comes from our ability to connect the dots to get to the heart of any challenge, which makes us an essential partner to our clients and our investors, while leaving the world demonstrably better than we found it. We take our commitments seriously, which is why we’re a certified B-Corp and signed up to the Principles for Responsible Investment.

There are five values we uphold as especially important in all our people, Stay Curious, Be Generous, Take Thoughtful Action, Pull Together and Own It - by upholding these values we continue building a high performing organisation. 

The Receptionist and Office Coordinator plays a key role in delivering an exceptional experience for all visitors and colleagues at Triple Point. Acting as the face of the company, this role is responsible for managing client-facing meeting rooms, handling incoming communications, and providing day-to-day support to ensure the workplace runs smoothly. A strong eye for detail, the ability to manage multiple tasks, and a proactive mindset are essential for success in this position.

Key Responsibilities

• Warmly welcome all visitors and ensure a professional, friendly, and personalised experience.
• Coordinate meeting room bookings and provide basic technical support when needed.
• Ensure meeting rooms are clean, set up appropriately, and refreshed throughout the day.
• Serve as a central point of contact for office-related queries from both colleagues and guests.
• Prepare and share daily guest lists with building management for expected visitors.
• Take on responsibilities as a trained First Aider and Fire Warden (training provided).
• Monitor and respond to messages in the reception email inbox in a timely and professional manner.
• Manage the distribution and tracking of security access passes.
• Support the coordination and delivery of internal and external events (lieu time will be accrued for out-of-hours work).
• Answer switchboard calls promptly (within three rings) and follow up on missed calls.
• Receive, sort, and distribute post and parcels efficiently.
• Maintain adequate stock of office stationery and supplies.
• Order and prepare catering for meetings as required.
• Book couriers and taxis as needed.
• Keep the reception area, communal office spaces, and kitchen tidy and well-presented.
• Provide basic maintenance and troubleshooting for printers and coffee machines.
• Carry out general administrative tasks and ad hoc support as needed.

Skills and Experience

• Previous experience in a receptionist, office coordinator, or similar front-of-house role within a professional and fast-paced environment.
• Strong communication skills, both written and verbal.
• Excellent organisational skills and ability to prioritise tasks effectively.
• Confident using desk and meeting room booking systems.
• Detail-oriented, with the ability to multitask calmly and efficiently.

Attributes and Competencies

• Proactive, reliable, and self-motivated.
• A collaborative team member who is also comfortable working independently.
• Creative and solution-focused, with the confidence to suggest improvements.
• Adaptable and comfortable in a dynamic, fast-moving workplace.
• Strong interpersonal skills, with the ability to build positive relationships with colleagues and visitors alike.
• Professional, approachable, and committed to delivering excellent service.
• Willing to take initiative and support wider office needs as they arise.

Applications for this role will close on 19th June 2025

Triple Point offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Check out our comprehensive list of benefits HERE. 

Apply today for further information!

Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company.

Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team. 

STRICTLY NO AGENCIES