Community Manager
Who are we?
Tripledot Studios is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Belka Games
Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players.
Role Overview
We’re looking for an experienced Community Manager who shares our passion for casual games to join our publishing team. In this role, you will manage community platforms for our flagship title, create engaging content, and act as a bridge between players and the development team, driving player engagement and retention through data-driven decisions.
Key Responsibilities
- Implement a community engagement strategy for our flagship title, Clockmaker
- Brainstorm and schedule high-quality content for various platforms (e.g. in-game news tabs, Facebook, Youtube, Instagram; Email, Google Play and App Store LiveOps Promotional Content)
- Analyze community metrics and industry best practices to make data-driven decisions and achieve business goals
- Work closely with product and cross-functional teams to grow player retention
- Become the voice of our players and provide regular community feedback to our developers
Skills, Knowledge and Expertise
- What we need from you:
- Two years of community or content management experience in the gaming industry
- Fluency in English, exceptional writing skills
- Proficiency in using social media platforms for community engagement and promotion
- Proven experience generating creative ideas, writing copies and briefs for content that resonate with casual mobile gamers
- The ability to work independently and without guidance
- A passion for mobile games
- Would be nice:
- Experience working with any social media monitoring, analytics, or scheduling tools
- Experience managing teams
- Experience working with App Store and Google Play LiveOps Promotional Content
- Experience in email marketing
Benefits
- 20 days paid holiday in addition to bank holidays to relax and refresh throughout the year
- Professional growth: we offer English lessons with an instructor, pay for trips to professional conferences, and partially reimburse employees for education
- Teamwork: we value the expertise of every member of our team, so we really listen to each other
- Data-driven decision-making: all our product-related decisions are ultimately based on metrics, not subjective feelings
- Plus all the standard stuff: official employment, health insurance, and partial reimbursement for your gym membership
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