Accounts Payable Associate

About THG Ingenuity 

THG Ingenuity is a proprietary Software-as-a-Service (SaaS) technology, robotics, and operations platform built for global ecommerce. Developed through more than two decades of operating ecommerce and retail services at scale, its software and automation capabilities have been engineered, tested, and refined through the real-world demands of managing complex commerce operations. Today, THG Ingenuity provides an integrating operating environment that enables brands to intelligently optimise the entire commerce lifecycle from browsing and checkout to AI inventory management and forecasting, automated fulfilment, carrier control, and customer experience. The platform comprises: 

• THG Fulfil: The fulfilment operating system for global ecommerce. Delivered via a proprietary SaaS and Robotics-as-a-Service (RaaS) model, THG Fulfil orchestrates every stage of checkout, fulfilment, delivery, and customer experience through an integrated system. 

• THG Studios: The UK's most innovative creative hub, helping brands create content that connects, experiences that engage, and IP that scales, all from its end-to-end, in-house facilities.  

• THG Commerce: A cloud-native technology stack enabling retailers and brands to create intelligent, AI-powered, digital shopping experiences, while integrated marketplace and social commerce functionality allows brands to reach customers across every sales channel 

With its expertise in building and scaling brands, THG Ingenuity is uniquely positioned to bring pertinent, pragmatic, and global know-how across all aspects of commerce. 

Role Purpose

We are looking for an experienced and motivated Accounts Payable Associate to join our busy Finance Shared Service Centre. Reporting to the Accounts Payable Team Leader, the role will primarily focus on the processing and management of service-related invoices, with some involvement in stock invoices. You will work as part of a fast-paced Accounts Payable team, ensuring supplier invoices are processed accurately and on time, queries are resolved efficiently and supplier accounts are kept up to date. We are looking for someone who is comfortable working with high volumes, can manage their own workload and priorities, and enjoys working as part of a team in a busy environment.

Key Responsibilities

• Processing supplier invoices accurately and within agreed timescales.

• Predominantly processing service invoices, with some stock invoices processed where required.

• Matching invoices against Purchase Orders and investigating any discrepancies.

• Coding and processing non-PO invoices in line with company procedures and approval requirements.

• Managing invoice approval workflows and following up outstanding approvals.

• Reviewing and resolving invoice queries with suppliers and internal teams.

• Reconciling supplier statements and investigating any outstanding items.

• Supporting the preparation of supplier payment runs.

• Ensuring supplier accounts are maintained accurately and invoices are processed in line with agreed payment terms.

• Monitoring shared Accounts Payable mailboxes and responding to queries in a timely manner.

• Working closely with Procurement, Operational Teams and other Finance colleagues to resolve issues.

• Supporting month-end activities, including reviewing outstanding invoices and aged items.

• Maintaining appropriate controls and documentation to support audit requirements.

• Providing support across the wider Accounts Payable team when required.

• Identifying opportunities to improve processes and efficiencies.

• Supporting system enhancements and testing where required.

• Contributing to departmental projects and initiatives.

Experience & Skills

• Previous experience working within an Accounts Payable environment.

• Experience processing supplier invoices, ideally within a high-volume environment.

• Good understanding of invoice processing, purchase orders, approvals and supplier reconciliations.

• Strong attention to detail and a high level of accuracy.

• Ability to manage and prioritise a busy workload.

• Comfortable working to deadlines in a fast-paced environment.

• Proactive and motivated, with a willingness to take ownership of queries through to resolution.

• Good communication skills and confidence working with both suppliers and internal stakeholders.

• A positive, team-focused approach and willingness to support colleagues when required.

• Polish language skills would be advantageous but are not essential.

• Proficient in Microsoft Excel and SAGE X3 V12.

What We Are Looking For

Someone who is reliable, organised and takes pride in getting things right. You will be comfortable working at pace, able to manage competing priorities and willing to take ownership rather than waiting to be prompted. The successful person will be adaptable, collaborative and keen to develop their Accounts Payable knowledge while contributing to a busy Finance team.

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.