Facilities Technician

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. 

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

King Street Townhouse Hotel is seeking an experienced Facilities Technician to join our team. This role involves maintaining the mechanical, electrical, and other systems within our luxury hospitality environment.

As a Facilities Technician you will:

• Perform ongoing preventive maintenance and repair work on facility mechanical, electrical, and other systems
• Conduct small fix and re-decorative works including painting, wallpapering, joinery, and carpentry to high visual standards
• Maintain and operate HVAC systems, electrical equipment, plumbing systems, and building management systems
• Manage a small portfolio of wet leisure facilities including spa pool, steam room, and gym equipment
• Conduct temperature monitoring and Legionella compliance tasks
• Perform facility inspections and report conditions affecting operations
• Escort specialist contractors and collaborate with them as required
• Respond promptly to emergencies and comply with all safety procedures
• Support after-hours building needs and activities as necessary
• Perform other assigned tasks as requested

What skills and experience do I need for this role?

• Previous experience as a Maintenance Technician in a luxury hospitality or leisure environment, with repair, fault finding, and problem-solving skills
• Relevant mechanical engineering qualification (e.g., NVQ, ONC, OND) would be advantageous
• Excellent communication and interpersonal skills
• Good literacy and numeracy skills
• Commitment to delivering excellent customer service
• Ability to plan ahead and prioritise workload effectively
• Self-motivated with the ability to work independently and as part of a team
• Positive 'can do' attitude and proactive approach to work
• Good computer literacy, including proficiency in MS Office packages

King Street Townhouse Hotel 

In the heart of Manchester, King Street Townhouse is a luxury boutique hotel where heritage architecture meets contemporary elegance. Set within a striking Grade II-listed building, offering refined city stays, destination dining and memorable events. 

Guests experience elegant bedrooms and suites, destination dining, a tranquil spa with thermal facilities, a state-of-the-art gym, private cinema and beautifully appointed event spaces designed for weddings, celebrations and corporate occasions. Explore more about King Street Townhouse Hotel here.   

About THG Experience

THG Experience curates a portfolio of exceptional hospitality destinations where considered design, world-class facilities and intuitive service come together. 

Each space is crafted with intention - from beautifully designed interiors and industry-leading wellness facilities to chef-led dining and thoughtfully delivered experiences. Our venues set the tone for modern luxury. 

Benefits

• Exclusive room rates for you and your family
• 20% off dining at our hotel, 50% off at Hale Country Club & Spa
• Up to 50% off on THG brands (Myprotein, Lookfantastic, ESPA, and more)
• In-person or video GP consultations, discounted prescriptions, and physiotherapy
• Increasing annual leave with service, plus your birthday off
• Continuous learning and development opportunities
• £250 bonus for referring a friend
• Complimentary meals during shifts and provided uniforms
• Compliance training in Food Hygiene, Alcohol Responsibility, and more based on your role
• Access to in-house Wellbeing Program
• Pension scheme for financial stability

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.