Business Development Manager/Director

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. 

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

Role Overview: 
You would be joining a new sales team focussed solely on selling our Fulfilment proposition. This proposition is a key driver in the growth of the wider business meaning you will be able to make a demonstrable impact quickly.

This is a true hunter role where you would be managing end to end deal processes. The focus is on mid and enterprise level clients looking take products direct to a consumer. You will be armed with one of the strongest Fulfilment propositions on the market, pushing automation and innovation. 

You can find more about our THG Fulfil proposition here: https://www.thgingenuity.com/products/fulfillment

What will I be doing?

• Generating new business opportunities through outbound prospecting, networking, and proactive follow-up on marketing-generated leads.

• Managing the full sales cycle — from initial outreach and discovery through to proposal, negotiation, and close.

• Building and maintaining a qualified pipeline of fulfilment and logistics opportunities across the UK and EMEA regions.

• Developing a deep understanding of each prospect’s eCommerce model, supply chain challenges, and operational needs to position Ingenuity’s fulfilment solutions effectively.

• Collaborating with commercial, operations, and solutions teams to create tailored fulfilment proposals that meet client requirements for scalability, service levels, and cost efficiency.

• Working closely with marketing and SDRs to refine campaigns, messaging, and targeting strategies for priority sectors and decision-makers such as eCommerce Directors, Supply Chain Managers, and Brand Owners.

• Maintaining accurate pipeline, forecasting, and customer engagement data in our CRM to support effective reporting and planning.

• Contributing to account growth by identifying opportunities for cross-sell and upsell into adjacent Ingenuity services such as delivery management, packaging optimisation, and returns processing.

• Acting as a trusted advisor to clients, ensuring a seamless handover to onboarding and operations teams post-sale.

• Staying informed on eCommerce, retail, and logistics industry trends to support consultative selling and build long-term customer partnerships.

Requirements:

• Proven track record in a growth-focused sales role within Fulfilment or Logistics sales (Can be SaaS or Logistics solutions, we are keen to find fulfilment experts)
• Strong consultative sales skills with the ability to uncover client needs and align them with solutions. 
• Exceptional communication, negotiation, and presentation skills. 
• Analytical mindset with the ability to identify growth opportunities through data-driven insights. 
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales analytics platforms.
• A team player with a collaborative approach and a client-first attitude 

 

Benefits:

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.