Business Development Manager - Translation Services

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. 

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

About THG Fluently

For 22 years, Fluently has provided expert translation services to major brands around the world, and since 2018 has been part of the tech giant, THG Ingenuity. Whilst continuing to partner with businesses across multiple industries in their international ambitions, we now also form a key role within the THG Ingenuity ecosystem. THG Ingenuity allows brands to tap into cutting edge commerce solutions from technology, creative to fulfilment services. Fluently enables brands to enter and disrupt international markets through localisation, ensuring no market is out of reach.

We have an excellent opportunity for a Business Development Manager (BDM) to join our Public Sales Team. As a BDM, you will be responsible for developing new business relationships, from prospecting clients to close. 

Duties & Responsibilities:

• Deliver against revenue targets and KPIs in line with company strategy

• Develop new revenue-generating opportunities through a number of strategies

• Build and maintain a strong sales pipeline

• Take responsibility for effective revenue forecasting for leads and pipeline

• Set up meetings and own entire sales cycle from lead generation to close

• Ability to confidently pitch Fluently offering to senior stakeholders client-side

• Ability effectively communicate Fluently’ s services and products and showcase value to clients

• Contribute to developing sales reports for the Leadership team

• Provide Sales and Leadership teams with industry insights and regular updates on overall progress on sales campaigns

• Build and foster a partnership with clients, assist with effective onboarding and collaborate with clients for continuous improvement

• Adhere to ISO requirements with regards to responsiveness with clients and overall business processes

• Champion a revenue growth mentality across Fluently

• Demonstrate creativity and resourcefulness when overcoming obstacles

Skills & Experience:

• Knowledge of public sector frameworks

• Experience implementing and managing national/local Public Sector clients with a specific focus on interpreting

• Experience collaborating with bid writers on successful tenders and RFPs

• Previous experience working in an operational role in a booking coordination team desirable but not essential

• Proven experience of meeting and exceeding contractual KPIs

• Proven experience of growing existing accounts through proactive account management and client engagement initiatives

• Negotiation skills

• Ability to identify contractual risks and proposing mitigation strategies

• Knowledge of current regulations, trends and procurement laws within the Public Sector

• Experience designing bespoke reports for clients

• Experience conducting monthly and quarterly reviews with key accounts

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.