Waiter / Waitress (M / F / X)

As a Waiter/Waitress (F, M, X) at The Social Hub, you are the social heart of The Social Hub. By that, we mean that you will bring good energy, a sense of fun, and make our guests feel welcome. You will be fully aware of all activities taking place in the Hub, including familiarity with the content of the Daily Shift brief, Events, and of course our F&B Operational Excellence Standards. You love to make connections; meeting and greeting guests and working within the team to create a fun and welcoming vibe. You will provide attentive, friendly, empathetic service to all our guests, offering a warm welcome and making their stay unforgettable. 

In Case You Don’t Know Who We Are: 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.  

What You’ll Do: 

• Deliver outstanding service with a friendly and professional attitude so that guests feel welcome and valued. 
• Act as the key connection between guests and the kitchen/bar, making sure that special dietary requirements are met. 
• Provide expert recommendations on food and beverages, confidently guiding guests through the menu. 
• Maintain a seamless flow of service by efficiently managing tables, clearing and resetting as needed. 
• Support event setups according to Banqueting Event Orders (BEOs). 
• Keep operations running smoothly by following SOPs, adhering to health and safety regulations, and maintaining cleanliness in all service areas. 
• Work closely with your colleagues, supporting and uplifting one another to create a strong and inclusive team. 

What You’ll Have: 

• 1-2 years of experience in a restaurant or hospitality setting is a plus, but a passion for F&B and guest service is key! 
• Exceptional communication skills and a natural ability to connect with people. 
• Strong multitasking abilities to thrive in a fast-paced environment. 
• Fluency in English and French (additional languages are a bonus!). 
• A proactive, positive mindset with a keen eye for detail and a can-do attitude. 

What We Offer 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future 
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change 
• The chance to learn and grow in your role with the potential for future growth 
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! 
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff 

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.