Head of D2C - ESN (gn)

Your mission 

• Forecasting & Planning: You own the numbers. You’ll run the annual budget process with Finance and the demand planning with Operations. The business relies on your forecasts to set the pace for how we grown and win in the market. 
• Shop Strategy & Customer Activation: Discounts, promos, offering strategy are all yours. You decide how we activate customers on esn.com and how we actually hit (and beat) our topline targets. In this role you will have real impact.
• Cross-functional Project Leadership: When big moments hit – like Black Week – you’re the one in charge. You pull Marketing, CRM, Webshop, and Ops together and make sure every lever is pulled and every stakeholder is aligned.
• Executive & Board Preparation: You’ll shape the story at the very top. Expect to prepare sharp documents for the GM, CEO, and Board that cut through complexity and drive decisions.
• Performance Analysis & Problem Solving: You look at the data, find what’s broken, and fix it. Promotions, products, categories – you’ll spot the issues and push solutions straight into execution. 
• Team Leadership: You’ll lead and grow 1–2 team members, building a culture of ownership, speed, and high standards and high impact.  

Qualifications

• You have 4–5 years of professional experience, ideally with around two years in top-tier consulting (MBB or similar) and another two years in consumer goods, FMCG, or e-commerce. 
• You are a fluent in German and English, and you can switch between both languages with ease in your daily work. 
• You bring a strong commercial mindset combined with a sharp sense for data, allowing you to connect numbers with business reality and translate insights into action 
• You are willing to work from our Hamburg HQ two to three days a week (or bi-weekly) in order to stay close to your team and the business. 
• You take extreme ownership for your area, and you are never too proud to get your hands dirty when execution matters just as much as strategy. 
• Ideally, you have a genuine passion for sports and performance, which makes you a natural fit for ESN’s culture and mission. 

Benefits

Being part of our team means working in a high-performance company with a shared passion for our products and our collective mission. You can expect a diverse culture, strong team cohesion, continuous opportunities for professional growth and taking ownership, as well as an exciting daily blend of lifestyle and job. TQG offers positions in Hamburg, Elmshorn, Nützen, and in Amsterdam and London, both in hybrid and remote setups.

About Us

The Quality Group (TQG), boasting an annual turnover exceeding 500 million euros, stands as the premier enterprise in Germany for sports nutrition, dietary supplements, and reduced-sugar products. Located in Hamburg-Altona, our company has been under the joint ownership of its founders and CVC, Europe's leading private equity investor, since 2020.

TQG operates an exceptional digital Direct-to-Consumer & Social Commerce business model, inclusive of in-house production, logistics, and technology. This model encompasses the following brands: "ESN," deeply rooted in the fitness and gym community, holds the title of Germany's market leader in sports nutrition, encompassing protein powders, protein bars, and sport supplements. "More Nutrition" facilitates a healthier lifestyle without compromise. Both brands are deeply ingrained in their respective communities, with the shared goal of enriching the lives of their members and customers while helping them achieve their personal aspirations.

That's who we are – The Quality Group – nice to meet you! Now, it's your turn!