Job Application for In Store Personal Shopper - White City at The Inside Job

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OVERVIEW

At Gymshark, our mission is to Unite the Conditioning Community. We do this by bringing together the Gymshark community – whether it be through a love of conditioning, wearing our product, following our Athletes or viewing content across our various social platforms. 

As a Personal Shopper, you are a brand ambassador – ensuring that our community has the most incredible Gymshark experience, using your positive energy and sense of fun to build a welcoming and inclusive environment. The role acts as a dedicated shopping assistant for customers, providing personalised advice and suggestions to help them find the best items based on their needs, style, and budget.

WHAT YOU'LL BE DOING:

Meeting customers who’ve booked an appointment
Getting to know customers’ likes, dislikes and budget
Select products or services that fulfil customers’ needs
Build, maintain and develop a rapport with our community
Finding potential walk-in customers on the shop floor during appointment-free periods
Fulfilling admin duties, such as tracking and sending over KPIs and appointment notes
Ensuring the 121 Shopping space is fully stocked and tidy
Maintaining deep brand and product awareness, supporting the wider team with product education as experts

WHAT YOU'LL NEED:

Previous experience in a retail/sales environment
Driver of exceptional customer service using positive language, clear communication, effective listening
Additional languages spoken would be a bonus
Confident in approaching and building relationships with the community. Going above and beyond in catering to individual needs (personal, cultural) by remaining adaptive and attentive
Passionate about styling whilst aware of current trends within both the brand and industry
Attention to detail - making suggestions that are in line with a customer's vision, according to their needs
Driven to learn all things product - delivering information and answering questions about our product
Ability to work collaboratively in both a smaller and wider team
Capable and confident in working in a fast-paced environment whilst balancing multiple requests
Driven to achieve and exceed team KPIs

CLOSING DATE: Wednesday 19th February

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Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Are you looking for the 40 hours contract or 24 hours contract?

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Are you a current Gymshark employee?

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Do you have support from your current manager to apply for the role?

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Tell us: Why this job? Why you? And why now?

What are your long-term career goals and how will this job support your journey towards your long-term goals?

Tell us about any steps you've taken so far to work towards your long-term career goals.

Do you have any skills or knowledge gaps? If so, what support will you need to do this job successfully?

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🔏Privacy Statement

We understand that keeping your data safe is really important - it's important to us too!

When you apply for a role with us your personal data in your application will be collected by Gymshark Ltd. and/or Gymshark US Inc. (collectively, “Gymshark”).

This data will be processed subject to our Job Applicant Privacy Notice.

Please confirm your acknowledgment of this.

Reasonable Adjustments

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🙌 Reasonable Adjustments

We’re committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind.

If you’d like to request a reasonable adjustment please email talent@gymshark.com.

In Store Personal Shopper - White City

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