Revenue Enablement Specialist

Who we are

We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them.

We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. 

The Economist Group is looking for a Revenue Enablement Specialist to work as part of a new centralised Revenue Ops and Enablement team and support our Enablement, training and operational needs for the Group, but focusing on the APAC team. This role would suit a proactive, detail oriented individual who is used to operating in a fast paced environment; preferably with experience of supporting sales teams as they transition to new processes, tools and ways of working. 

This is role is based in Singapore, working to global standards and processes, but supporting teams in APAC to translate and apply the behaviour, skills and knowledge that drive success, for the Asian market. The successful candidate will be working closely with revenue enablement and operations colleagues to embed processes for the Global Sales Teams. 

Under the guidance of the Revenue Enablement Manager, based in the UK, you’ll work closely with Sales, Customer Success and Marketing teams across regions to build onboarding programmes, enhance skills and competencies, and support the adoption of our commercial tools. You’ll do this working with a suite of best practice templates and assets which you will also build out and develop over time. 

This is a pivotal role as we move towards building simple, scalable enablement outcomes for the Global team, delivering results in Asia.

How you will contribute:

• Build and maintain documentation on sales skills, knowledge and competencies, leveraging Salesloft and Highspot and focused on delivering sales productivity
• Schedule, coordinate and host live training sessions, ensuring high engagement and adoption
• Track and analyse enablement tool usage, surfacing insights and identifying training opportunities
• Partner with sales teams to understand performance gaps and design targeted enablement solutions
• Create and manage reporting on key leading indicators and specific data for the Sales leadership team to track productivity improvements (like pipeline management, forecasting capabilities and on enablement activities and outcomes) Reporting aligned with the central Sales operations team, and delivered to the Revenue Enablement team in London, and Sales leaders globally
• Contribute to ongoing improvement of enablement programmes, content and communications
• Develop and deliver onboarding plans for new commercial hires across global markets

The ideal skills for this role are:

• Proven experience in a similar role such as Enablement Specialist, Sales or CSM Trainer, Onboarding Specialist or within a Marketing content development function
• Proven experience working closely with sales or commercial teams
• Experience working in a sales focused, fast paced global, environment
• Tech-savvy and confident using CRM, LMS and analytics tools
• Proven ability to work with data and understand reporting requirements and insights
• Superior problem-solving, analytical, and quantitative skills
• Strong communication and presentation skills with the ability to engage global stakeholders
• Ability to work independently and escalate and communicate issues when required
• Highly organised, detail-oriented and able to manage multiple priorities in a fast-paced environment
• Willing to work in a highly demanding and result-oriented team environment
• Self-starter with a proactive approach to problem-solving and process improvement
• Experience with both subscription and non-subscription business models

Desirable skills:

• Experience working with Salesloft and Highspot, or similar Sales enablement tools
• Certification in MEDDIC or other qualification methods
• Experience working with Sales methodologies (Corporate visions, Solution selling, Miller Heiman, or other)
• Curriculum design and delivery skills

The successful candidate will demonstrate: 

• Dynamic, flexible and with a high-energy level as this is a demanding and rapidly changing environment
• Exceptional content creation and training skills
• Stakeholder management and clear collaboration and facilitation skills
• Excellent English communication skills, both written and oral, in order to communicate effectively with stakeholders
• Highly self-motivated and able to work independently as well as in a global team environment
• Knowledge and experience with Sales tech stack tools like HighSpot, Salesloft and CRM and marketing automation platforms

#LI-Hybrid

Working Arrangements

The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. 

AI usage for your application

We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications.

What we offer

Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program.

We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home.

You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.