Account Manager
Who we are
We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them.
We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity.
As the research and analysis division of the Economist Group, The Economist Intelligence Unit (EIU) helps leaders prepare for opportunity, empowering them to act with confidence when making strategic decisions. The EIU is the global standard in providing quality, actionable intelligence to the public and private sector, assessing issues that impact the marketplace for over two hundred countries.
Key Responsibilities:
- Grow and maintain an existing client base by closing new business sales and growing existing contracts.
- Strategically map, plan and execute on selling additional business into existing accounts.
- Foster long-term strategic relationships with key client stakeholders to renew your book of business year on year.
- Be responsible for the full sales cycle and leverage sales support teams and other internal resources as needed.
- Identify risk within assigned accounts and work with internal and external stakeholders to present solutions.
- Build and manage a robust pipeline and prepare accurate sales forecasts, new growth ideas and contingency plans.
- Meet required KPIs and ensure your activity meets or exceeds EIU’s standards and expectations.
- Continually improve your product and industry knowledge while also understanding client pain points to ensure the best support can be offered to your customers and colleagues.
- Contribute fully to the objectives of your team/division and achieve the personal objectives set by your manager.
- Collaborate with colleagues of all levels proactively, positively and professionally.
Key Skills and Competencies:
- 3+ years of sales experience cold calling and hunting for new business.
- Prior account management experience up-selling and cross-selling is a bonus.
- A proven track record of having successfully won new business contracts through cold calling.
- All industries are welcome to apply as we weigh sales skills over industry knowledge.
- Excellent communication, presentation, listening, negotiation and closing skills.
- Successful track record of exceeding sales quotas
- Proven ability to successfully conduct business with clients in person.
- Accountability, Positivity & Integrity.
- Dynamic self-starter, solution-focused and creative thinker.
- Ability to present complex ideas & products simply.
- Ability to identify client challenges and develop creative solutions in close collaboration with colleagues and clients.
- Strong organizational skills to set priorities and be flexible in a changing, fast-paced, and high-stress environment.
- Highly developed business acumen and the ability to understand the wider issues of the industry.
The expected base salary for this position ranges from $75,000-$100,000. It is not typical for offers to be made at or near the top of the range. Rather, salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates may be eligible to receive a discretionary bonus based on role and level.
#LI-Hybrid
What we offer
Benefits
We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered.
Our Values
Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world.
Independence
We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world.
Integrity
We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency.
Excellence
We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation.
Inclusivity
We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully.
Openness
We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood.
The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status.
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