Job Application for Retail Associate (Seasonal) at Tekla

Purpose of the role

We are seeking a dedicated Retail Associate to join our team at the Marylebone store for the festive season. This is a fixed-term contract for a period of two months.

Our ideal candidate is proactive, client-focused, and motivated to work in an ambitious environment where we aim to redefine modern luxury. You will share your knowledge of high-quality products with our customers and act as an ambassador for the brand.

You should enjoy taking on responsibility and possess a natural curiosity about customer needs. A genuine appreciation for our brand, coupled with an eagerness to learn about and communicate our products to both existing and new clients, will be key to your success.

We have both part-time and full-time positions available. When applying, please specify your preferred availability. Full availability during December and January is required to support the store opening and the festive season.

Key responsibilities of the role include, but are not limited to:

Build and nurture meaningful client relationships to drive engagement and elevate the shopping experience
Support retail operational standards, including sales, visual merchandising, and replenishment
Develop a thorough knowledge of our products and their care
Demonstrate a genuine enthusiasm for retail and a passion for delivering an exceptional customer experience
Adhere to and uphold Tekla’s expectations and standards
Work both independently and collaboratively to support daily operations and achieve sales targets
Carry out other ad hoc duties as required

We would love to hear from you if you have:

Previous experience in a customer-facing role, with premium or luxury retail experience an advantage
A proactive, detail-oriented approach, with a genuine interest in helping others
Warmth, curiosity, and the ability to initiate conversations and build relationships with customers
Strong communication skills and confidence in adapting to different customers
Availability to work weekends and evenings when required
An appreciation for our brand and products

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Retail Associate (Seasonal)

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