Senior Account Manager (f/m/x)

Your Role 

Become part of Tanso and leverage your sales and customer success mindset for climate impact. 

Join our team to take an active role in helping leading industrial companies turn sustainability ambition into action. As a Senior Account Manager at Tanso, your mission is to unlock and drive revenue growth within our strategic customer accounts. By combining deep customer understanding and consultative selling, you co-create future visions with our customers, build strong cross-functional relationships, and drive expansion deals to close.  

 

How You Succeed 

Customer Expansion Strategy & Execution  

• Work closely with the Customer Success Manager to identify and develop expansion potential.
• Drive high-impact workshops to identify new use cases, value opportunities, and shared goals.
• Own the execution of strategic expansion plans for key accounts along the full sales cycle.
• Build trusted partnerships across customer organizations, navigating various stakeholders and decision-makers and position Tanso as their strategic partner in sustainability. 
• Maintain accurate pipeline tracking, forecasting and reporting on expansion opportunities in CRM.
• Ensure seamless handover to the Customer Success Manager.  

  

Relationship Building & Buyer Enablement  

• Customize Tanso’s value proposition to evolving customer needs and stakeholder priorities .
• Act as a consultative advisor, guiding customers through internal alignment and budget allocation for expansion projects.
• Address objections with confidence and navigate complex buying processes in an enterprise context.  

  

Build and drive a repeatable expansion engine  

• Work closely with Customer Success Managers, Sales, Product and Climate Intelligence to ensure a frictionless experience across implementation, strategic and commercial discussions.
• Test, iterate, and scale best practices for driving expansions within existing customers.
• Build playbooks, templates, and frameworks to embed expansion as a repeatable, scalable process  

 

Why Tanso? 

• Your work helps producing companies integrate sustainability in their decision making. You will directly influence how companies understand, act upon and report on sustainability.
• You are joining the company in a phase of accelerated growth. With proven product-market fit, a growing base of reference customers, and strong market momentum, we’re scaling fast in a space that truly matters.
• We expect a lot, but also offer you a highly competitive compensation package with an attractive equity package to participate in Tanso’s growth.
• Our team thrives on embracing uncertainty. We work in cross-functional teams to tackle ambitious challenges, actively seek feedback, and are strong believers in interdisciplinary.
• We’re a diverse group of people, and that diversity is what makes our experience extraordinary. With team members from various backgrounds, disciplines, and cultures, we bring unique perspectives to everything we do and are always eager to learn from each other.
• We offer an environment that puts your needs first. You’ll get access to sponsored EGYM Wellpass to find inner peace at yoga or kill it at HIIT workouts with the team.
• Our team is fun - we are convinced that work needs to be fun too. We are proud to have an outstanding team NPS and regularly organize team events to keep up the spirit. 

 

Whom you will be working with 

• Franziska, Head of Customer Success 
• Customer Success Team  
• Raffael, Head of Sales & Partnerships
• Gyri, Co-Founder & CPO
• Vignesh & Tabea, Climate Intelligence
• Christoph, Product Management 

 

Recruitment Process 

1. Get to know Tanso with Cedric - learn more about us, ask your questions, and let’s explore together whether it’s a mutual fit.
2. Role Introduction with Franziska - understand your role and see whom you will be working with.
3. Deep dive with Franziska & Raffael + get to know the team - get a feeling for the tasks ahead of you and meet your future colleagues. 

 

Hard Requirements 

• You already live or are willing to relocate to/near Munich.
• You must have a pre-existing working permit for the EU.
• Ideally you speak English at level C1 or higher.
• You must speak German at level C2. 

 

You're wondering why there isn't a longer list of hard requirements in the job description? We believe it's more important that you are excited about the role and want to grow with it, instead of fulfilling some specific high-level requirements. We think there can be numerous different paths that could qualify you for this role, and we want to hear YOUR story.