Associate User Researcher - Builders Program

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

About Tamara's Builders Program - Graduate Track

Our 12 month program elevates exceptional Saudi graduates into future leaders. It is a comprehensive and hands-on experience designed to accelerate your growth.

You will work with an executive mentor to help tackle company-wide initiatives with key stakeholders and gain professional development while handling live business challenges and making a mark from day one. Successful completion of this program will lead to internal opportunities based on performance.

If you have a brilliant academic track record, are a proactive problem-solver, and are ready to push boundaries, while executing with precision; this is the program for you!

Your role:

We are seeking a Associate User Researcher to support our design and product teams in understanding user needs and behaviors. This is an entry-level position ideal for fresh graduates who are curious about human behavior, usability, and design research. You will work on gathering insights that shape the development of user-friendly digital products.

Your responsibilities:

• Assist in planning and conducting user research, including surveys, interviews, and usability tests.
• Collect, analyze, and synthesize qualitative and quantitative data to generate actionable insights.
• Collaborate with designers and product teams to improve user experiences based on research findings.
• Create user personas, journey maps, and research reports to communicate findings.
• Stay updated on UX research methods, trends, and best practices.

Your expertise: 

Experience

• At a minimum, internship or co-op training experience in User research with a maximum of 2 years of experience.

Skills: 

• Basic knowledge of user research methods, usability testing, and survey tools.
• Strong analytical skills and ability to translate research findings into design recommendations.
• Familiarity with tools like Google Forms, Hotjar, UsabilityHub, or Lookback.io is a plus.
• Excellent verbal and written communication skills.

Attributes

• Self-motivated, goal-oriented, and eager to learn about and grow within the BNPL sector.
• Adaptable and resilient, with the ability to thrive in a high-growth, fast-paced industry.
• A collaborative team player who takes initiative and brings a positive attitude to work.

All qualified individuals are encouraged to apply.