Event Coordinator

About Swap

Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.

Built for brands that want to sell anything - anywhere, Swap centralizes global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.

At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.

About the Role

As the Event Coordinator at Swap, you will play a central role in producing exceptional experiences across two core areas of the business:

The Nest, our curated community for leaders at top fashion and e-commerce brands, and Swap’s Partnerships Team: supporting high-touch events for partners, brands, and industry executives.

You’ll help bring to life salon-style dinners, intimate gatherings, roundtables, brand activations, and bespoke experiences in New York City, London, and other key markets. This is a uniquely immersive role that blends event production, relationship-building, and brand experience in equal measure.

You’ll work closely with the Head of Community, Partnerships, Creative, and Marketing teams to deliver events that reflect Swap’s design-forward, elevated aesthetic. You’ll also contribute meaningfully to the growth of our community, helping foster deeper relationships with some of the most influential brands.

This role offers significant growth opportunities within a rapidly scaling tech company, with hands-on exposure to community strategy, experiential marketing, partnerships, and brand experience. You’ll also receive close mentorship and development support from the Head of Community as you grow into a core member of the team.

This is a full-time position reporting directly to the Head of Community and is hybrid in New York City.

Key responsibilities

• Coordinate and execute all Nest community events and Partnerships events across New York, London, and additional markets as needed
• Lead end-to-end event logistics:
• Venue discovery and holds
• Vendor coordination
• Menu curation
• Decor and creative details
• Guest list management and communication
• Run-of-show development
• Event setup and breakdown
• Serve as on-site support for all events, ensuring a seamless, white-glove guest experience
• Own event budget tracking, ensuring alignment with department allocations and cost visibility
• Maintain an organised internal database of best-in-class venues, vendors, and creative partners
• Work cross-functionally with Partnerships, Creative, Growth, and Product Marketing to align deliverables and brand consistency
• Manage RSVPs, confirmations, pre-event communication, and guest experience workflows
• Assist in capturing event insights, learnings, and feedback to support continuous refinement
• Contribute directly to brand and community building by crafting meaningful touchpoints that strengthen relationships with top-tier fashion brands

What we would like to see

• 3 - 5 years of event coordination, hospitality, experiential marketing, or related internship/professional experience
• A genuine love for brands, design, culture, and high-end hospitality
• Exceptional written and verbal communication skills; comfortable coordinating with vendors, venues, internal teams, and high-profile guests
• Hyper-organised, proactive, resourceful, and comfortable juggling multiple events per month
• Experience managing event logistics (internships count): timelines, vendors, run-of-show planning, guest lists, etc.
• A polished, elegant presence. Must be able to represent Swap among founders, C-suite leaders, and executives at top fashion houses
• Willingness and enthusiasm to be physically present at evening events (typically multiple per month)
• Comfort working in a fast-paced, rapidly scaling environment where no two days look the same
• A team player who is energised by community-building, relationship development, and design-forward experiential work
• Desire to own an ROI-positive events strategy, specifically as we push upmarket and across different product categories 
• Ability to manage vendor relationships, invoicing, and long-term planning in line with wider Community and Partnerships strategies. 

Location

• Full time, hybrid in New York City (our office is in the Financial District).
• Required in-office at least 3 days per week.
• Regular travel to London and occasional travel to additional markets is required.
• Must be available for evening events multiple times per month.

Benefits

• Competitive base salary.
• Stock options in a high-growth startup.
• Competitive PTO with public holidays additional.
• Private Health.
• Pension.
• Wellness benefits.
• Breakfast Mondays.

Diversity & Equal Opportunities

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.