Engineering Manager 

Location: London
Team: Engineering
Reports to: Oron Bendavid (VP of Engineering)

 

👋 Say Hello to Ecommerce OS

At Swap, we’re building the first unified Ecommerce OS; a powerful, AI-driven platform that connects every operational workflow for ambitious ecommerce brands around the world. From real-time inventory intelligence to borderless returns, Swap helps brands simplify complexity, boost profitability, and scale globally.

We’re now looking for an Engineering Manager (Group Level) to lead 4 high-performing teams responsible for the backbone of our platform. You will own product development velocity, shape the technical direction, and drive impact at scale, while empowering team leads and ICs to do the best work of their careers.

🚀 What You’ll Do

• Lead and inspire four team leads and their 20+ engineers across our product suite
• Drive strategic technical direction, challenging the status quo and introducing bold, high-impact improvements to how we build, ship, and scale.
• Own team execution & delivery: balance ambitious goals with executional excellence. Spot bottlenecks before they appear, clear paths, and keep teams unblocked.
• Champion platform scalability and data-driven development. Bring systems thinking and architectural insight to cross-team coordination.
• Mentor engineering leads, helping them grow as strong, confident leaders in their own right.
• Partner cross-functionally with Product, Design, and Ops to ensure alignment between user outcomes and tech investments.
• Be a cultural multiplier: foster inclusion, psychological safety, and a high bar for engineering craftsmanship across all teams.

 

🧠 What We’re Looking For

• Proven leadership experience managing multiple engineering teams at scale (ideally in a product-led SaaS or platform environment).
• A track record of disrupting and evolving legacy or underperforming systems/processes in a fast-paced org.
• Deep expertise in building distributed systems, scaling platforms, and deploying high-performance engineering teams.
• Skilled at coaching leaders: you’ve managed team leads or engineering managers, and know how to balance autonomy with accountability.
• Strong product sensibility. You speak the language of product, design, and business.
• Comfortable navigating ambiguity and rapid change. You take action, measure results, and iterate.
• Familiarity or experience with ecommerce, logistics, or infrastructure-as-a-service is a strong plus.

 

✨ You’ll Thrive at Swap If...

• You’re ambitious and unafraid to fail; your ideas are bold, and you treat failures as lessons, not setbacks.
• You move fast and break bad habits. We favour action over perfection.
• You love to learn, coach, and build up others. Success here is collaborative.
• You bring a global, systems-level mindset to everything you do.
• “One login, one team” resonates. We value connectedness and consolidation, in our product and our people.

 

🌍 Why Join Us?

• A truly global team. Swap operates across time zones, markets, and currencies.
• Work with modern tech (AI-powered systems, cross-border APIs, advanced analytics).
• Autonomy with high impact. Your decisions will shape the backbone of ecommerce infrastructure for years to come.
• Equity, ownership, and career growth. We're scaling fast, and we want you on the journey.