Account Executive

Account Executive

Location: New York (Hybrid)

About Swap

Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive.

Your Role

We're looking for a driven, results-oriented Account Executive to take full ownership of your sales territory. From building pipeline and prospecting aggressively, to delivering high-impact demos and closing deals — you’ll be at the forefront of driving revenue and expanding our customer base. You’ll lead every step of the sales process, working closely with marketing, product, and success teams to deliver value at every touchpoint.

This is a hybrid role based in New York, with three in-office days per week.

Key Responsibilities

• Run high-impact discovery calls to uncover deep pain points
• Clearly communicate Swap’s value: cross-border solutions, returns, and revenue retention
• Manage multiple stakeholders, negotiations, and close confidently
• Own your pipeline - no deal left untouched
• Use HubSpot, Gong, LinkedIn Sales Nav daily to maximise performance

Qualifications

• Proven experience closing deals in SaaS, ideally with a focus on e-commerce brands.
• Proven history hitting (and exceeding) sales quotas
• High-energy, commercial approach - relentless about driving deals forward
• Exceptional discovery, demo, and negotiation skills
• Strong understanding of e-commerce and tech stack integrations

Who you are

• Ambitious, competitive, driven by revenue and results
• Sharp communicator - clear, persuasive, confident
• Highly organised pipeline management skills
• Comfortable in fast-paced environments, hungry for growth
• Coachable & can take feedback.

Perks and Benefits

• Competitive pay and uncapped commissions, high average deal values
• Clear growth trajectory - advance your career rapidly
• High-performance culture with talented, driven colleagues
• Sell a product customers want - Swap delivers immediate, measurable ROI