Sales Operations & Enablement Specialist

About SurePay

At SurePay, we're on a mission to safeguard our clients and their customers from the escalating threat of global payment fraud. Since our inception in 2016 as a Rabobank startup, we've been pioneers in combating payment fraud and misdirected payments. Our innovative solutions have significantly reduced financial losses and administrative burdens for countless individuals and businesses.

As we continue to evolve and grow, we're working hard to scale further in Europe while continuing to build our talented and driven team.

About the role

We are looking for a hands-on builder to become the first dedicated owner of our sales infrastructure and enablement. Currently, our tools, data, and materials are spread across various stakeholders; we need a strategic operator to centralize these assets into a high-performing "Revenue Engine."  You will be the bridge between Sales, Marketing, Finance, and Legal, ensuring our tech stack (HubSpot) and our processes are perfectly aligned. This is not a support role—you will be the architect of our workflows, the guardian of our data, and the coach who ensures our teams are utilizing our tools to their full potential.

Responsibilities include:

Tech Stack & Systems Architecture

• Full Ownership of HubSpot: Manage, configure, and optimize HubSpot as our "Single Source of Truth." You will oversee workflow automation, data synchronization, and integrations with other tools.
• Tool Management: Audit and manage our entire sales tech stack, adding integrations or new tools where necessary to remove friction.
• Training & onboarding: Develop and deliver training on the use of tools and systems  to  ensure best practices are adopted across all relevant teams.

Process Optimization & Data Governance

• Workflow Standardization: Define and enforce lead-to-renewal workflows, including lead handoffs, pipeline management, and contract stages.
• Dashboards & Analytics: Build and maintain real-time dashboards that provide the VP Sales and other stakeholders with accurate forecasting and performance insights.
• Data Integrity: Cleanse and organize our data environment to ensure reporting is accurate and actionable.

Sales Enablement & Content Management

• Centralized Knowledge Base: Organize and maintain all sales materials (case studies, pricing sheets, decks) in a central location (Drive/HubSpot), ensuring they are up-to-date and easily accessible.
• Cross-Functional Collaboration: Partner with Product, Marketing, and Legal to ensure all customer-facing materials reflect our latest product updates and legal requirements.

About you

We are looking for someone who thrives on bringing structure to chaos, and possesses a deep understanding of B2B SaaS sales tooling—especially HubSpot. You have a strong sense of ownership: as the captain of this ship, you take full responsibility for outcomes and execution. You understand modern B2B SaaS sales and can implement your knowledge in the day to day operations of your role. Furthermore:

• Experience: 2–4 years in Sales Operations, RevOps, or a similar role, ideally within a B2B SaaS environment.
• HubSpot Expert: Advanced, hands-on experience in HubSpot configuration (Workflows, Custom Objects, Reporting) is mandatory.
• SaaS Savvy: Understanding of modern SaaS sales methodologies, lead funnels, and the "Lead-to-Cash" lifecycle.
• Self-Steering: You don’t wait for a manual; you identify gaps and build the solution.
• Organizational skills: You have a "Marie Kondo" approach to folders, files, and CRM data.
• Communicator: You can explain complex technical workflows to non-technical team members with ease.

What we offer

• Competitive salary + 8% personal benefits budget (use it on training, more time off, or your salary)
• 25 holidays 
• Hybrid working setup (1 day per week in Utrecht)
• MacBook Pro, iPhone, and all the tech you need
• Travel costs covered (NS Business Card)
• Pension plan
• A culture of ownership, innovation, and autonomy
• Friday drinks, offsites, and a quarterly company meetup
• A diverse team of 35+ nationalities, driven by impact

About SurePay 

• Founded in 2016 
• ± 120 employees
• ±30 nationalities
• 1 office
• Flat organisation and no hierarchy
• (Business) Casual

SurePay makes payments easier, more personal and even more secure. We are a fast-growing FinTech SaaS company and have secured our Series A funding in September 2021. SurePay stems from an innovation program of Rabobank, started in July 2016 and has been an independent BV since the beginning of 2020. SurePay is backed by two leading investors: Rabo Investments and Carlyle Europe Technology Partners. Both are highly experienced in scaling international B2B SaaS and FinTech companies. Their support reinforces SurePay’s mission to prevent payment fraud globally and accelerate our international growth.

SurePay's core values are; We Care, Build Together, Think Forward and Be Responsible. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find important as a company and the way we work together everyday.

• We Care: We are a supportive employer and understand that health, family and safety is what really matters. We care about our employees, customers, partners and end-users. Therefore we value creating a safe workspace where everybody can be their authentic self and where we, together, work on the same mission to provide safer payments.
• Build Together: We believe in teamwork and strive towards the best results together with employees and customers. Our diversity, both personal and professional, is one of our key strengths. 
• Think Forward: We are frontrunners and are on top of our game. Our customers can rely on innovative solutions to service their current and future needs. With a problem solving mindset, we anticipate challenges and adapt to a fast changing environment. 
• Be Responsible: We all contribute to reaching our mission of reducing fraud and misdirected payments, leading to a positive impact on society. We take responsibility, show ownership and make honest decisions.

More information

More information?
careers@surepay.nl