Project Manager

About SurePay

At SurePay, we're on a mission to safeguard our clients and their customers from the escalating threat of global payment fraud. Since our inception in 2016 as a Rabobank startup, we've been pioneers in combating payment fraud and misdirected payments. Our innovative solutions have significantly reduced financial losses and administrative burdens for countless individuals and businesses.

As we continue to evolve and grow, we're working hard to scale further in Europe while continuing to build our talented and driven team.

About the role

Join our mission to combat fraud and money laundering by managing the operational launch of our next generation of products. This is a high-impact, hands-on role perfect for a Project Manager who thrives on building structure in a dynamic, high-growth environment. You will be the operational engine that drives execution. You will be the central coordinator, working closely with all stakeholders (including Legal, Sales, Marketing, Development, and Operations) to ensure a clear path from concept to launch. This is not a 'maintain the status quo' role. We are in a scale-up phase where our colleagues value speed and freedom. Your biggest challenge—and opportunity—will be to introduce essential structure and process without stifling the entrepreneurial spirit. You will be the core operational force for this critical project. Your primary focus is on efficient execution and coordination:

• Planning & Scoping: Define the project scope and set clear objectives for each contributing team. Create and manage a detailed operational plan and timeline to ensure clarity on action points and dependencies.
• Coordination & Execution: Set and track key project milestones. Manage the overall schedule and progress, ensuring tasks are completed on time and resources are utilized efficiently.
• Administration & Follow-Up: Own the project meeting cadence. Run effective meetings, document detailed minutes, meticulously track and communicate action points, and ensure timely follow-through.
• Risk Management: Proactively identify, assess, and develop mitigation strategies for potential operational risks that could impact the project timeline or success.
• Communication & Stakeholder Management: Serve as the primary point of contact for all stakeholders. Keep everyone—from senior leadership to individual contributors—informed on progress, bottlenecks, and next steps through clear, consistent updates.

About you

We are looking for an operational project manager who has managed end to end projects before. Some who can plot the lines and set the framework for project execution and can define processes that allow teams to operate efficiently while maintaining a sense of ownership and agility. This role requires a unique blend of organizational rigor, collaborative leadership, and soft-touch diplomacy. Furthermore:

• 5+ years of demonstrable experience as a Project Manager driving complex  software product or business initiatives, preferably in a start up/scale up environment, in banking, payments, fintech domain
• Technical aptitude sufficient to understand the product subject matter and discuss scope with development teams
• Exceptional Organizational & Planning Skills: Proven ability to create, maintain, and drive progress against detailed operational plans and timelines.
• Communication & Decision-Making: Highly effective verbal and written communication. You can successfully manage complex discussions, extract clear decisions from ambiguity, and motivate diverse teams.
• Problem-Solving: A proactive and analytical approach to identifying roadblocks and implementing effective solutions swiftly.
• Adaptability: The ability to gracefully adjust to changing circumstances, priorities, and requirements while keeping the project moving forward.

What we offer

• Competitive salary + 8% personal benefits budget (use it on training, more time off, or your salary)
• 25 holidays 
• Hybrid working setup (1 day per week in Utrecht)
• MacBook Pro, iPhone, and all the tech you need
• Travel costs covered (NS Business Card)
• Pension plan
• A culture of ownership, innovation, and autonomy
• Friday drinks, offsites, and a quarterly company meetup
• A diverse team of 35+ nationalities, driven by impact

About SurePay 

• Founded in 2016 
• ± 120 employees
• ±30 nationalities
• 1 office
• Flat organisation and no hierarchy
• (Business) Casual

SurePay makes payments easier, more personal and even more secure. We are a fast-growing FinTech SaaS company and have secured our Series A funding in September 2021. SurePay stems from an innovation program of Rabobank, started in July 2016 and has been an independent BV since the beginning of 2020. SurePay is backed by two leading investors: Rabo Investments and Carlyle Europe Technology Partners. Both are highly experienced in scaling international B2B SaaS and FinTech companies. Their support reinforces SurePay’s mission to prevent payment fraud globally and accelerate our international growth.

SurePay's core values are; We Care, Build Together, Think Forward and Be Responsible. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find important as a company and the way we work together everyday.

• We Care: We are a supportive employer and understand that health, family and safety is what really matters. We care about our employees, customers, partners and end-users. Therefore we value creating a safe workspace where everybody can be their authentic self and where we, together, work on the same mission to provide safer payments.
• Build Together: We believe in teamwork and strive towards the best results together with employees and customers. Our diversity, both personal and professional, is one of our key strengths. 
• Think Forward: We are frontrunners and are on top of our game. Our customers can rely on innovative solutions to service their current and future needs. With a problem solving mindset, we anticipate challenges and adapt to a fast changing environment. 
• Be Responsible: We all contribute to reaching our mission of reducing fraud and misdirected payments, leading to a positive impact on society. We take responsibility, show ownership and make honest decisions.

More information

More information?
careers@surepay.nl