Trading Operations Specialist

It’s an exciting time to join Superbet, we’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life.

Join our dynamic team as a Prematch Trading Ops Specialist, where you will play a critical role in ensuring the accuracy and efficiency of our sportsbook offerings. This position is ideal for someone with a keen eye for detail and a passion for sports, eager to influence the seamless operation of prematch trading activities.

We're looking for someone who has: 

• Excellent written and verbal communication skills with fluent English;
• Fluent/native-level Portuguese (Brazil) language skills;
• Passion for sports and knowledge about sports;
• A keen learner and someone who is always striving to improve;
• Proven experience in sportsbook operations or a similar role;
• Strong analytical skills and attention to detail;
• Excellent communication and interpersonal skills;
• Ability to work independently and as part of a team;
• Proficient in using sports betting platforms and tools, such as Bet Radar.

What you'll be doing:

• Conducting thorough research and validation of entity data using both internal and external data sources;
• Accurately input event results into our system to ensure timely client payouts;
• Promptly and accurately settle markets and resolve discrepancies as required;
• Engage in the manual resettlement of events due to discrepancies between provided feeds and our internal rules;
• Address customer service inquiries and resolve issues independently or in collaboration with senior staff and the offer team;
• Generate incident reports for potential regulatory complaints and provide additional information as needed;
• Proactively communicate with the offer team about customer requests for adding events or special markets;
• Conduct regular checks and manage sports fixtures across various platforms, ensuring accuracy and synchronization with associated data feeds;
• Monitor and adjust pre-match feeds, templates, and print offerings to ensure consistency and quality across all platforms;
• Work closely with providers and developers to manage and resolve fixture-related issues;
• Regularly update and maintain the accuracy of event information, ensuring comprehensive coverage of all relevant sports events.

About Superbet Group

Superbet is a global tech and entertainment company committed to delivering thrilling, technology-driven, sports betting and gaming experiences to millions of customers worldwide. Established in 2008, in Romania, the Group operates in over 12 countries, with key markets in Romania, Belgium, Poland, Serbia, and Brazil.

Superbet’s ambitious growth strategy currently focuses on expanding across Europe and Latin America while delivering immersive customer experiences and redefining ways to connect with its audience. Across international markets, the Group’s global expansion strategy is driven by innovation, responsible technology, and a passion for supporting iconic sports clubs and athletes.

Global Recognition and Standards

In 2019, Blackstone Inc., the world’s largest private equity firm, recognized Superbet’s vision and achievements with a strategic minority investment of €175 million. In 2025, the company further strengthened its financial position through a 1.3 billion Euro refinancing agreement, reinforcing its partnerships with Blackstone and certain funds and accounts managed by HPS Investment Partners, paving the way for an accelerated global growth.

As a leader in compliance and best practices, Superbet Group is an active member of the International Betting Integrity Association (IBIA) and the European Betting & Gaming Association (EGBA).