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Field Service Technician

Houston, USA

Location Houston, US

Start: ASAP

Type of Contract: Full Time

Travel Requirements: 75% national & international travels

 

About Submer

Submer designs and delivers end-to-end AI datacenter infrastructure built around industry-leading liquid cooling.

We help organizations scale AI beyond the limits of traditional datacenters by enabling higher density, greater efficiency and lower environmental impact – accelerating time-to-AI from first deployment to full production.

 

What impact you will have

As a Field Services Technician, you will be on the front lines of Submer’s deployments across the United States. You’ll be responsible for installing, commissioning, maintaining, and supporting Submer systems on-site at datacenters and client facilities. This is a dynamic, travel-heavy role ideal for someone with strong electromechanical skills, customer-facing professionalism, and a drive to solve real-world challenges.

What you’ll do

  • Perform on-site installation, commissioning, and testing of Submer’s systems.
  • Execute preventive and corrective maintenance tasks.
  • Support troubleshooting and root cause analysis for hardware, plumbing, and electrical systems.
  • Interface directly with customers, contractors, and project teams to ensure smooth deployments and service delivery.
  • Ensure compliance with safety standards and local site protocols.
  • Document all site activities including installations, interventions, and system updates.
  • Provide remote support or on-site escalation when required.
  • Collaborate with engineering and product teams to report issues and suggest design improvements.
  • Maintain tools, spare parts, and test equipment in good working order.
  • Assist in training clients or partners on proper operation and maintenance procedures.
  • When onsite in our Houston office, support our product engineering, assembly and testing lab activities.

What you’ll need

  • 8+ years of experience in field services, datacenter operations, or industrial system installation (e.g., HVAC, mechanical, or electrical systems).
  • Technical training in electromechanical engineering, HVAC, electrical systems, or related field preferred.
  • Experience working in mission-critical environments (datacenters, clean rooms, industrial systems) is a strong plus.
  • Solid understanding of electrical, mechanical, and plumbing (MEP) systems.
  • Solid understanding of PLC coding principles and capable of making basic edits or adjustments (though not experienced in full-scale PLC programming or development)
  • Strong hands-on troubleshooting and diagnostic skills.
  • Comfortable reading technical drawings, schematics, and manuals.
  • Clear, confident communication skills with a customer-first attitude.
  • Ability to work independently in remote, high-pressure environments.
  • Willingness to travel up to 75% across the U.S., sometimes internationally.

 

What we offer

  • Attractive compensation package reflecting your expertise and experience.
  • Medical Insurance Plan.
  • 401k Employee volunteer contribution Plan.
  • A great work environment characterized by friendliness, international diversity, flexibility, and a hybrid-friendly approach.
  • You´ll be part of a fast-growing scale-up with a mission to make a positive impact, offering an exciting career evolution.

Our job titles may span more than one job level. The actual base pay is dependent on a number of factors, such as transferable skills, work experience, business needs and market demands.

Our inclusive responsibility

Submer is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

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