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Associate Product Manager - Marketing Operations

New York, New York, United States

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub is seeking a driven, data-fluent and user-obsessed Associate Product Manager to join the Consumer Experience team and be a part of the engine driving event discovery for fans across the world. You will own the execution and scaling of features and campaigns that connect millions of fans to live events globally. This is a rare opportunity to drive impact at the intersection of personalization, marketing, and technology while developing critical skills. 

Location: Hybrid (3 days in office / 2 days remote) – New York, NY or Century City, CA

About the Team: 

The Consumer Experience (CX) team is responsible for the end-to-end product experience for fans looking to discover, buy, and sell tickets to their favorite live events through our web and mobile platforms. It sits at the forefront of fulfilling StubHub’s mission to become the global destination for accessing live event experiences by crafting the product experience that millions of fans over 60 regions and 30 languages interact with every day. We are obsessed with understanding our users’ needs and delivering feature innovations, both short-term and long-term, that are as effective as they are enjoyable. 

We believe that diversity of thought and transparency of impact breed the best innovations, which is why we are a cross-functional team of specialists in product, design, engineering, and data working closely together with equal voice in ideation and equal access to insights. We work across the entire stack, leveraging any tool or technology necessary to support web and mobile feature innovation at scale.  

What You'll Do:

  • Own the execution, scaling, and continuous improvement of marketing workflows and operational processes, partnering closely with product, engineering, and marketing teams.
  • Analyze campaign performance, experimentation results, and marketing data to surface insights and recommendations that inform product and marketing decisions.
  • Manage marketing data integrity, reporting frameworks, and key performance indicators that enable teams to measure impact and performance.
  • Identify and drive opportunities to build tools, automate workflows, and improve processes that increase scale, efficiency, and reliability.
  • Develop deep fluency in the underlying architecture, codebase, and technologies that power StubHub’s messaging and marketing platforms.

What You've Done:

  • You are a new college graduate or have less than two years of experience in ad operations, marketing operations, marketing technology, or a related field.
  • You’re an extraordinary teammate with strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
  • You’re a self-starter with a bias for action and a willingness to learn by doing.
  • You communicate clearly and confidently in both written and verbal settings, and can present insights to technical and non-technical audiences using data.
  • You’re curious about systems, tools, and automation, and are excited to explore and adopt emerging technologies, including AI-powered solutions, to improve efficiency and solve meaningful problems.
  • You have experience using data analytics and reporting tools to analyze performance and inform decisions.

What We Offer:

  • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
  • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
  • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
  • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. 

Salary Range

$120,000 - $140,000 USD

About Us 
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. 
 
For California Residents: California Job Applicant Privacy Notice found here
 
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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