Performance & Rewards Lead
About Stitch
Stitch is a payments infrastructure company on a mission to make it easier for enterprise businesses to connect to the financial system and build better experiences for their customers.
We are expanding the team to enable Stitch to broaden our product offering and extend our geographical footprint.
Job Purpose:
We’re looking for a highly analytical and detail-oriented Performance & Rewards Lead to join our People team and own Stitch’s approach to performance, compensation, equity, and rewards.
You’ll play a critical role in designing and running our bi-annual performance cycle, managing payroll operations, overseeing our global equity program (RSUs and/or options), and helping us define and evolve our rewards philosophy as we scale.
You’ll need a sharp financial mindset, a love of spreadsheets, and experience managing equity programs and compensation frameworks — ideally across South African and international contexts (US or EU experience highly valued).
This role is remote-friendly, and we are open to candidates based in South Africa or internationally. Some travel to Stitch’s Cape Town HQ may be expected a few times a year.
Key Responsibilities:
Performance & Promotion
- Lead Stitch’s bi-annual performance review cycle end-to-end (tools, timelines, calibration, communications)
- Support managers and leaders with performance data, insights, and decision-making frameworks
- Manage promotions processes and ensure alignment with pay and equity philosophy
Compensation & Payroll
- Partner with Finance to run monthly payroll operations (SA + international contractors etc)
- Maintain internal compensation bands and leveling frameworks
- Support compensation benchmarking exercises and total rewards modelling
Equity & Long-Term Incentives
- Own and manage Stitch’s global equity program (RSUs, cap table support)
- Track grants, vesting schedules, and employee communications
- Partner with legal/finance to ensure compliance and reporting accuracy
- Manage and optimize tax for the plan
Rewards Strategy
- Evolve our total rewards philosophy — balancing competitiveness, transparency, and scalability
- Design thoughtful, sustainable reward mechanisms beyond salary and equity (e.g. recognition programs, bonuses, benefits)
Analytics & Infrastructure
- Be the owner of all people-related compensation and performance data
- Create reporting dashboards and insights for leadership
- Identify tools and improvements to automate and scale performance & rewards processes
Requirements:
- 5+ years in total rewards, performance, HR operations or finance/people analytics
- Experience managing staff equity programs (e.g. stock options or RSUs)
- Strong spreadsheet and modelling skills
- Familiarity with Carta or similar equity platforms
- Confident running or supporting performance review cycles
- Detail-oriented with a high bar for accuracy and data integrity
- Comfortable working across time zones and functions
- Experience with PEOs or remote payrolls is preferred
- Experience scaling rewards in a Series A/B/C startup is preferred
- Familiar with tools like Notion, BambooHR and Deel is preferred
- Exposure to hybrid or remote-first company models is preferred
- People analytics or org design experience is preferred
Benefits & Perks
🏖️ Remote-friendly Work
We recognise and value the importance of enabling remote work and maintaining a globally distributed workforce. We cater to equitable employee experiences for both in-office and remote team members. We remain conscientious about ensuring a level playing field, especially around team events, business meeting practices, and office-driven benefits. While we facilitate remote work, we also see the value in bringing the full team together in person from time to time.
🎨 Stock Ownership*
We believe in the power of ownership. That's why every full-time team member becomes a part-owner of Stitch. Our employee stock ownership plan ensures that when the company thrives, you do too.
⏰ Time Off*
Taking time off from work is critical to ensure that you can take necessary breaks and have time for important life events outside of work. It also helps you manage your energy better. In line with this, we provide a generous annual leave policy, along with supportive family responsibility, parental, study, and long-tenure sabbatical leave options, designed to accommodate the diverse needs of our team.
📚 Learning & Development Fund*
We are committed to the professional growth of our team. Each year, we allocate $3,000 per full time team member for learning and development, supporting a culture of continuous improvement and skill enhancement.
🩺 Health Insurance Contribution*
Recognising the importance of health and well-being, we contribute to health insurance for all team members and provide group health insurance schemes in certain jurisdictions.
💻 Equipment
To ensure our team has the tools they need, new members receive a brand-new Mac laptop along with the necessary peripheral equipment upon joining Stitch.
💜 Employee Assistance Programmes
We care about the well-being of our team. Our Employee Assistance Programmes provide you with the necessary resources and support to not only excel in your job but also to thrive in your personal life. Whether it's counselling, advice, or support services, we're here to help every step of the way.
Other notable benefits and perks
Celebrations for important life and work milestones
Daily team lunches in the Cape Town office
Bi-annual work retreats
New starter dinners
Frequent team and company events
Compliance with POPIA
Our processing of your Personal Information is subject to, and in compliance with, the provisions of POPIA.
Privacy and security of your information
We will process your information only on instructions from you, which we are deemed to have received when you submit information on our website. We will maintain the confidentiality and security of such information per the standards contained in the POPIA, which requires us to adopt reasonable safeguards to protect the integrity and confidentiality of such information from unauthorized access, loss or destruction.
*these benefits are applicable for full-time staff members but may not apply for fixed-term and part-time staff
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