Employee Engagement and Communications Manager

Stenn is one of the leading FinTechs in Europe and a category leader in the verticals and markets it operates in. Founded in 2015, Stenn’s purpose is to connect international SMEs to the global financial system, helping to bridge a reported $3.6 trillion (USD) financing gap through a fast, simple online platform. To date, Stenn has enabled over $18 billion (USD) of finance to SMEs in 3 verticals and 4 markets, with capital provided by several blue-chip banks and institutional fund managers across the globe. 

Rapid expansion continues at Stenn, as under-served SMEs seek financing solutions to manage significant macroeconomic and supply chain disruption; and this follows our $50 million Series A fundraise in 2022, valuing Stenn at $900 million.

Our HQ is in London with employees across the globe, including the USA, Europe and China. We are made up of diverse, highly skilled professionals who work in an innovative way to develop and drive our business further. Our people are empowered to work autonomously through a trusting leadership style which encourages learning.

The Engagement & Communications Manager will play a pivotal role in shaping and delivering Stenn’s internal communications strategy. As part of the People & Culture team, you will drive engagement, alignment, and a sense of belonging across the organisation by embedding our values, communicating our evolving strategy, and amplifying our Employee Value Proposition. You will craft messages that resonate with our global employee base and partner with leadership and regional teams to ensure employees understand and align with Stenn’s mission, vision, and strategic goals as we transition into a global fintech leader.

This role will directly influence the employee experience and collaborate with key stakeholders across the organisation, ensuring that internal communications reinforce our company culture and align with our external messaging.

Key Responsibilities

• Develop and implement communication strategies that position Stenn as an employer of choice, highlighting our unique culture, working style, and the customers we serve.  
• Embed Stenn’s values and leadership principles, ensuring employees understand how they contribute to our culture and business success. 
• Lead on the organisation of company All Hands, including messaging, logistics and analysing/actioning feedback.
• Leverage, and assess effectiveness of internal communication channels, to drive engagement and retention, ensuring consistent, clear messaging across a geographically dispersed workforce. 
• Partner with the People & Culture team to drive the communication, awareness and adoption of key programmes, such as engagement surveys, values awards, OKR roll out, and performance & learning cycles.  
• Create and execute initiatives that foster a sense of purpose, belonging and community give back, uniting employees across regions and roles as we scale globally.   
• Partner with the Marketing team to ensure internal and external messaging are aligned, especially around employer branding.
• In partnership with Corporate Marketing, identify opportunities to amplify thought leadership from an employee branding and culture perspective, including awards.  
• Develop creative, engaging content (e.g., video, digital assets, written communication) to reach employees in innovative and impactful ways; and repurpose those for external communications to enhance the employer brand. 
• Stay up to date with internal communications best practices, bringing fresh ideas to the role and keeping communications engaging.  

Requirements

• Experience in internal communications and employee engagement, preferably within a fast-growing or global organisation.  
• Strong background in storytelling, with excellent written and verbal communication skills, and the ability to tailor messages for various audiences and channels.  
• Ability to connect communications to business objectives and drive alignment across the organisation.  
• Experience working with globally dispersed teams, understanding how to adapt messaging for regional differences while maintaining a cohesive global brand.  
• Ability to analyse employee engagement data and feedback to refine and improve communication strategies.  
• Comfortable working in a fast-paced environment, adaptable and able to manage multiple priorities.  
• Understanding or experience with multi-media content, including video and digital communications.  
• Degree in communications, journalism, marketing, or a relevant field. 

We appreciate the support recruitment agencies can provide, however our in-house team do not require any 3rd party assistance at this time. 

At Stenn, we believe that every team member deserves to feel like they belong. We foster a culture of inclusivity, respect, and collaboration where everyone's unique perspectives are valued. Join us and be part of a team where you can thrive and grow, both professionally and personally.