People Operations Specialist - (HRBP)
Mumbai
What you'll be doing
- Taking care of employee lifecycle processes including onboarding, off boarding, employee engagement projects, documentation and communication with employees and introducing talent retention ideas and policies in line with company processes
- Identify and assess the HR needs of the business, and developing and implementing strategies to meet those needs
- Managing and sharing employee reports with the team and stakeholders on a regular basis
- Supporting Hiring mandates as per business requirements
- Acting as a point of contact and support for employees on HR-related matters such as policies, benefits, and grievances
- You will be responsible for identifying opportunities to improve processes, procedures, and systems driving efficiency, and effectiveness across the department
- Managing employee relations and ensuring a positive work environment for all employees
- Creating a strong employer brand image for organization
What you'll bring
- Graduation in any discipline, Post-Graduation in HR or psychology is preferred
- 3-6 years of experience in HR business partner or HR Operations role preferably in a BPO environment
- Strong knowledge of Indian labour laws & regulations, Talent Management, Hiring specifics, performance and wellbeing initiatives
- Should be able to work independently and take end to end accountability for employee lifecycle
- Effective stakeholder management, relationship-building, and consulting expertise
- Excellent in written and spoken English
- Strong data management and presentation skills
- Strong understanding of market intelligence Capability to manage multiple projects and meet deadlines
- Available to work from office based in Andheri East, Mumbai
What’s in it for you
- Quarterly Performance Bonus
- Health and Life Insurance
- IT Asset provided
- 5 days working
- Paid leaves of 26 days (excluding 12 public holidays)
- Team fun activities
- Quarterly Team Outings
- Annual company retreat - Our team went to Madrid in 2024 Almaty in 2025 and Dubai in 2025 more TBC!
- Highly talented, dependable co-workers in a global, multicultural organization
- Our teams are small enough for you to be impactful
- Our business is globally established and successful, offering stability and security to our Team Members
Interview process
- 30 min Aptitude Test
- Remote screening with our Talent Acquisition Team
- Remote 90 min video interview loop with 3 x Team Members (30 mins each)
- 24-72 hour feedback loops throughout the process
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
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