Communications Specialist

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2025-0336

Role Background

The NATO Information and Communication Agency (NCIA) located in The Hague, the Netherlands, is currently involved in the development and support of new and existing capabilities for NATO. In light of these activities, the NATO Digital Workplace Centre (NDWC), within the framework of its mandate, is adapting innovative and secure communications solutions for NATO staff across the Enterprise.

In order to connect, communicate, and collaborate with NATO staff members, NDWC is looking for communication support to boost internal and external communication, enhance the coherence of all NDWC capabilities and initiatives, and provide the necessary information to the end users of its services. These tasks are all geared toward the realization of NDWC’s 2030 objectives.

Role Duties and Responsibilities

• Define the new objectives and goals for the year in coordination with NDWC Chief, in line with the business strategy and execution. Adjust existing Communication plans to reflect ongoing new objectives and goals for the year.
• Create a detailed plan outlining strategies for improving each KPI in line with the overall business strategy and execution. Define monthly campaigns to be executed during the year.
• Execute campaigns according to Communications Plan
• Create and produce communication material (texts, visuals, presentation, etc.) adapted to and related to the execution of the Communications Plan.
• Provide standardized monthly reports detailing short-term achievements and adjustments
• Provide mid-term KPI reports:
  • one quantitative report outlining the process for implementing and delivering improvements to the agreed-upon quantitative KPI
  • one assessment of the qualitative KPI, detailing perceived behavioral changes and leveraging staff member’s feedback on communications efforts thus far.
• Provide annual progress reports summarizing yearly achievements, challenges, and futu plans for continuous improvements, including performance, trends, and comparisons to targets
• Define the new objectives and goals for the year in coordination with NDWC Chief, in line with the business strategy and execution. Adjust existing Communication plans to reflect ongoing new objectives and goals for the year.
• Create a detailed plan outlining strategies for improving each KPI in line with the overall business strategy and execution. Define monthly campaigns to be executed during the year.
• Execute campaigns according to Communications Plan
• Create and produce communication material (texts, visuals, presentation, etc.) adapted to and related to the execution of the Communications Plan.
• Provide standardized monthly reports detailing short-term achievements and adjustments
• Provide mid-term KPI reports:
  • one quantitative report outlining the process for implementing and delivering improvements to the agreed-upon quantitative KPI
  • one assessment of the qualitative KPI, detailing perceived behavioral changes and leveraging staff member’s feedback on communications efforts thus far.
• Provide annual progress reports summarizing yearly achievements, challenges, and future plans for continuous improvements, including performance, trends, and comparisons to targets.
• Define the new objectives and goals for the year in coordination with NDWC Chief, in line with the business strategy and execution.
• Adjust existing Communication plans to reflect ongoing new objectives and goals for the year.
• Create a detailed plan outlining strategies for improving each KPI in line with the overall business strategy and execution.
• Define monthly campaigns to be executed during the year.
• Execute campaigns according to Communications Plan
• Create and produce communication material (texts, visuals, presentation, etc.) adapted to and related to the execution of the Communications Plan.
• Provide standardized monthly reports detailing short-term achievements and adjustments
• Provide mid-term KPI reports:
  • one quantitative report outlining the process for implementing and delivering improvements to the agreed-upon quantitative KPI
  • one assessment of the qualitative KPI, detailing perceived behavioral changes and leveraging staff member’s feedback on communications efforts thus far.
• Provide annual progress reports summarizing yearly achievements, challenges, and future plans for continuous improvements, including performance, trends, and comparisons to targets.
• Define the new objectives and goals for the year in coordination with NDWC Chief, in line with the business strategy and execution.
• Adjust existing Communication plans to reflect ongoing new objectives and goals for the year.
• Create a detailed plan outlining strategies for improving each KPI in line with the overall business strategy and execution. Define monthly campaigns to be executed during the year.
• Execute campaigns according to Communications Plan
• Create and produce communication material (texts, visuals, presentation, etc.) adapted to and related to the execution of the Communications Plan.
• Provide standardized monthly reports detailing short-term achievements and adjustments
• Provide mid-term KPI reports:
  • one quantitative report outlining the process for implementing and delivering improvements to the agreed-upon quantitative KPI
  • one assessment o s f the qualitative KPI, detailing perceived behavioral changes and leveraging taff member’s feedback on communications efforts thus far.
• Provide annual progress reports summarizing yearly achievements, challenges, and
• future plans for continuous improvements, including performance, trends, and comparisons to targets.

Essential Skills, Experience and Certifications

• BSc/BA in PR, communications, journalism or relevant field, or relevant professional experience.
• At least 3 years of relevant experience in communication strategy and execution in the last 5 years.
• At least 2 years of prior experience/knowledge in working with NCIA or any other NATO agencies or organizations such as NATO

Language

• Fluency in English.

Desirable Skills, Experience and Certifications

• Proven experience in supporting Digital Transformation by creating engaging communication materials, including video and print, to effectively convey key messages to diverse stakeholders.
• Proven experience in designing and executing communications plans targeted at end users, with the objective of influencing behaviors and supporting adoption of change initiatives.

Working Location

• The Hague, Netherlands

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.