Camunda Automation Engineer

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2025-0305

Role Background

To strengthen the Alliance through connecting its forces, the NCI Agency mission is to deliver secure, coherent, cost effective and interoperable communications and information systems (CIS) in support of consultation, command & control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required. These CIS services are delivered to a wide range of customers in a geographically dispersed environment. Managing these services in a timely manner with appropriate orchestration and execution is essential in that respect.

In support of its mission, NCI Agency has implemented Life Cycle Configuration Management (LCCM). It will support the establishment and maintenance of an enterprise Digital Thread and facilitate true Digital Twins of the Agency’s Portfolio (acquired or organically developed products) from conception to retirement by providing effective and efficient Configuration Management (CM) processes enabled by a Product Life Cycle Management (PLM) Platform (Aptean PLM).

The scope of this SOW covers the LCCM Process Automation and Information Exchange with other third party tools using the Camunda Application on the NATO Restricted Domain and potentially in the future the NATO Secret Domain.

In the scope of this document, Contractor means the legal entity awarded the Contract and Purchaser the legal entity awarding the contract.

That work shall be performed in compliance with the available purchasers procedures listed in the references.

Role Duties and Responsibilities

• Operations and Maintenance (O&M)
  • The Contractor shall provide O&M services ensuring support and toolset availability on 8 hours/365 days basis;
  • The Contractor shall provide pro-active maintenance plan that shall be scheduled in advance in agreement with the Purchaser every 6 months, and shall provide preventive measures in order to reduce the risk of incidents (outages or degradations) of quality or performance.
  • The Contractor shall plan and implement patches and hotfixes to the Camunda Platform.
  • The Contractor shall plan, obtain, upgrade and Test Camunda to the NCIA approved versions in accordance with NCIA's Software lifecycle management programme.
  • The Contractor shall plan test and upgrade Camunda’s underlying Database technology.
  • The Contractor shall test any modifications to the Camunda Platform.
  • The contractor shall set up and change system users and system groups, including actions to create users, change passwords and security settings, and set up groups.
  • The Contractor shall implement configuration management duties by documenting and maintaining the Camunda Platform.
  • The contractor shall troubleshoot performance issues.
• Workflow Development
  • The Contractor shall draft the automation roadmap and governance and managements plans; coordinate and synchronise and update as necessary with approval from purchaser;
  • The Contractor shall produce Camunda training documents, guides, materials and knowledge articles for the end-users.
  • The Contractor shall engage and interact with other agency staff officers in order to identify and document user requirements;
  • The contractor shall create and maintain Workflows in Camunda for User Interaction including all relevant react forms.
  • The Contractor shall, based on the gathered requirements and Process Descriptions, develop BPMN/DMN models for automation.
  • The contractor shall create Workflows in Camunda for data exchange between different third party applications.
  • The contractor shall document all developments.
  • The contractor shall troubleshoot data exchange errors and provide respective corrections.
• Documentation and Training:
  • Maintain comprehensive documentation for Cloud Operations processes, configurations, and workflows.
  • Provide training and support to other staff as required for knowledge and information sharing.
• Collaboration and Communication:
  • Collaborate with relevant teams to ensure cohesive Workflow implementation.
  • Communicate effectively with internal stakeholders to understand requirements and address concerns.

Essential Skills, Experience and Certifications

• Experience:
  • At least 5 years of experience developing Workflows using Camunda 7 or above including process modelling in BPMN and DMN and developing React Forms.
  • Strong proficiency in Java development is essential, as Camunda is a Java-based platform; experience with Spring Boot for Camunda 7 and above or external task workers in other languages (e.g., JavaScript, Python) is valuable.
  • Hands-on experience integrating Camunda with third-party systems using REST APIs, message queues, or connectors (including microservices).
  • Familiarity with database interactions to enable data handling within workflow processes.
  • Skills in using Git and CI/CD tools for deploying, testing, and maintaining automation solutions.
  • Experience in end-to-end process automation and improving business process efficiency using Camunda tools.
  • Understanding of system integration techniques, including SDKs, APIs, message brokers, and Camunda’s connectors (reusable integrations) for seamless third- party communication.
  • Knowledge of Camunda’s architecture—how process models are executed natively and how the platform supports rapid improvement and agile delivery.
  • Ability to analyze complex business workflows and automation requirements, then design and implement appropriate solutions.
  • Troubleshooting skills for diagnosing and resolving issues in process automation and integrations
• Communication Skills:
  • Excellent written communication for reporting and documentation.
  • Effective oral communication and stakeholder engagement.
  • Presentation of security posture and compliance status to senior audiences.
• Stakeholder Engagement:
  • Comfortable liaising with SAAs, PMs, and operational authorities.
  • Capable of conflict resolution and negotiating accreditation paths.
• Language and Clearance:
  • Fluent in English, both spoken and written.
  • French language proficiency is an asset.
  • NATO Secret Security Clearance or national equivalent required.
• Communication and Collaboration:
  • Excellent communication skills to effectively collaborate with IT teams, stakeholders, and end-users.
  • Ability to document processes clearly and provide training.
• 6) Organizational Skills:
  • Strong organizational skills to manage multiple tasks and priorities effectively.
• 7) Team Collaboration:
  • Ability to work effectively as part of a team and share knowledge and resources.
  • Willingness to collaborate with colleagues to solve complex issues.
• 8) Others:
  • The individual has strong customer relationship skills, including negotiating complex and sensitive situations under pressure.
  • Full proficiency in the English language. French language proficiency is of advantage.
  • The individual must have the nationality of one of the NATO nations.
  • The individual must possess a NATO Se#cret Se#curity Clearance or national equivalent.

Working Location

• The Hague, Netherlands

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.