Business Analysis Support

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2025-0267

Role Background

NCIA has a requirement for business analysis support to Nuclear Consultation, Command and Control (NC3) interim Capability Management Office (iCMO) of Headquarters (HQ) Supreme Allied Command Transformation (SACT) under the ACT Programme of Work (PoW) for 2025. This support contributes to the delivery of NC3 Portfolio and the broader NC3 Capability Programme Plan (CPP), and includes collaboration across projects contributing to or dependent on NC3 activities.

NCIA supports the NC3 iCMO through a coordinated Programme of Work divided into multiple Work Packages (WPs). These work packages aim to de-risk and prepare for the implementation of the strategic NC3 capability objectives supporting command, control and consultation delivery.

Role Duties and Responsibilities

• Requirements Capture Framework Setup
  • Define formats and templates for CRs, IERs, MMRs, and CONOPS.
  • Establish stakeholder engagement map and intake process.
  • Maintain log of assumptions, constraints, and external dependencies.
  • Conduct a high-level needs assessment to validate strategic drivers.
  • Agree traceability methodology.
  • Integrate requirements change control approach in line with PoW governance.
• Conduct Requirements Elicitation and Mapping
  • Hold structured interviews, workshops, collect from existing data sources and desk research to gather inputs.
  • Catalogue requirements in agreed format.
  • Classify requirements as functional, non-functional, technical, or operational.
  • Capture system-specific, operational, and technical requirements where relevant.
  • Trace requirements to operational priorities or project outcomes.
• Validate and Prioritize Requirements
  • Collaborate with technical and business stakeholders for validation.
  • Apply SMART or IEEE 830-style quality criteria to ensure clarity and completeness.
  • Define prioritization criteria (e.g., readiness, alignment, feasibility).
  • Align requirements to governance states (verified, validated, prioritised, approved).
  • Finalize initial PoW input set.
• Develop CONOPS, CONUSE, CONEMPS and IER Packages
  • Support dual objectives: deliverables required by the customer for CONOPS development and foundational input for PoW planning.
  • Document operational scenarios, employment concepts, and usage patterns.
  • Capture supporting IERs aligned to capability threads and usage needs.
  • Develop portfolio-standardized diagrams, workflows, and usage models to complement
  • Define anticipated scope boundaries and planning constraints.
  • Assess maturity and completeness of artefacts against readiness criteria for transition to delivery teams.
  • Submit concept packages for internal review and refinement.
• Work Package Review, PoW Roadmap Support, and Delivery Readiness (including CONOPS, CONUSE, CONEMPS, Tiers, and COOPs)
  • Support the coordination with each Work Package (WP) lead to identify high- priority requirements supporting future CPP project delivery.
  • Facilitate and document targeted workshops focused on future CPP scope exploration, including stakeholder inputs, use case elaboration, and mission needs.
  • Support the analysis of options for capability delivery and provide recommendations on efficient and effective delivery routes (e.g. sequencing, consolidation, integration).
  • Support where applicable, investigate and summarize supporting policy guidance, strategic direction, and architectural inputs.
  • Consolidate validated requirements and conclusions into structured inputs for future projects, including maturity assessment and documentation handover readiness.
  • Provide actionable input into the Programme of Work roadmap, highlighting priorities, known gaps, and de-risking measures. Where relevant, develop or consolidate key artefacts such as CONOPS, CONUSE, CONEMPS, Tier
  • Descriptions, and COOPs to support the definition and transition of capability strands into structured project proposals and delivery scope.
• CPP Development Deliverable
  • Consolidate validated requirements (CRs, MMRs, IERs) into a structured CPP input package.
  • Maintain and validate the traceability matrix to ensure requirements are linked from project-level detail through to strategic and enterprise outcomes.
  • Identify and document dependencies across work packages, projects, and portfolios, highlighting cross-cutting impacts.
  • Synthesize requirements, dependencies, and traceability into CPP input products such as:
    • Requirement alignment tables
    • Dependency matrices and views
    • Prioritization and sequencing options
  • Facilitate workshops and reviews with stakeholders to confirm CPP inputs.
  • Deliver a consolidated CPP package for submission to the Capability Programme Plan cycle.
• Project Proposal Development Deliverable
  • Collaborate with work package leads and stakeholders to develop project proposals supporting the development of current capability requirements (NC3– 3403001), the emerging PoW priorities, and future NC3 CPP#2 development (D7 outputs).
  • Translate validated and prioritized requirements into governance-ready project documentation.
  • Prepare supporting artefacts including:
    • Justification and scope statements
    • Extracts from the CPP requirements catalogue and traceability matrix
    • Readiness and dependency assessments
  • Compile proposals in the format required for governance
  • Validate proposals with stakeholders, address feedback, and finalize documentation.
  • Deliver complete project proposal packages for governance review and decision- making.
• Programme of Work Checkpoint Support
  • Support the preparation of materials, briefings, and supporting artefacts for customer-facing PoW milestone and checkpoint meetings.
  • Ensure alignment with current WP development, requirements maturity, and intended future CPP delivery scopes.
  • Support the presentation of documentation at checkpoints.
  • Capture decisions, actions, and ensure follow-up materials are tracked and reflected in D6.
  • Support and contribute evidence-based analysis to support prioritization and sequencing discussions across the portfolio.

Essential Skills, Experience and Certifications

• Minimum of 5 years of Requirements Engineering and Business Analysis
  • Proven ability to elicit, analyze, and document Capability Requirements (CRs, Minimum Military Requirements (MMRs, and Information Exchange Requirements (IERs.
  • Demonstrated application of traceability techniques and requirement structuring for complex programmes.
• Minimum of 3 years of experience with Operational Concepts Documentation
  • Familiarity with drafting and contributing to CONOPS, CONUSE, and CONEMPS.
  • Ability to contextualize requirements within operational scenarios and usage patterns.
• Workshop Facilitation and Stakeholder Engagement
  • Skilled at planning and facilitating requirement discovery workshops with diverse stakeholders.
  • Demonstrated ability to translate workshop outputs into structured artefacts.
• Policy, Architecture, and Strategic Planning Awareness
  • Understanding of NATO capability development processes and policy documentation.
  • Exposure to architectural alignment or enterprise-level planning principles.
• At least 10 years' experience in business analysis, with 5 years in defence, NATO, or governmental context.
• Minimum 3 years working on Programme of Work or multi-project portfolio settings.
• Experience coordinating cross-functional input into artefacts that inform project formation or PoW planning.
• Experience working with documentation tools, requirement registers, and collaboration platforms.
• Deep experience (minimum 4 years) in working with international organizations and in multinational environments.
• Demonstrated knowledge of NATO Structures and military operations
• Significant experience with the Microsoft Office productivity suite (MS Word, Excel, PowerPoint).
• Experience with a requirements management tool (e.g. IBM DOORS) would be considered an asset.
• Experience with an architecture framework (NAF, TOGAF, MoDAF, DoDAF) would be considered an asset.
• Clearance & Security Awareness: Ability to work with classified/unclassified data and within secure environments.
• Strategic Thinking & Problem-Solving: Ability to develop clear, effective communication strategies aligned with business goals.
• Excellent Written & Verbal Communication: Strong storytelling and message development skills. Ability to convey complex ideas clearly and persuasively to diverse audiences
• Stakeholder Management & Influence. Skilled at engaging and aligning key stakeholders (internal and external). Ability to build trust, navigate organizational dynamics, and drive consensus
• Adaptability & Flexibility: Comfortable working in dynamic environments with shifting priorities. Can adjust communication strategies based on audience feedback or business changes
• Creativity & Innovation: Ability to develop fresh, engaging communication campaigns and materials. Thinks outside the box to solve communication challenges effectively

Working Location

• The Hague, Netherlands

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.