Engineer (Kubernetes Orchestrator)

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2025‐0179

Role Duties and Responsibilities

• Provide second level support of end-user ICT assets;
• Initiates documentation of the design and configuration of assigned ICT Platforms (Workstation Management) and the required operating procedures;
• Implements procedures, tools and techniques for monitoring and managing the performance of assigned ICT assets and provides reports as required;
• Operates and maintains the VDI infrastructure (servers running the VDI software, clients, applications);
• Operates and maintains the Thin Client infrastructure (servers running the Thin Client Management suite, upgrades/updates of thin devices);
• Operates and maintains the infrastructure for virtual application delivery (MS Application Virtualization);
• Applies required security mechanisms and maintains the security posture of all deployed clients (fixed and mobile) by applying required GPOs and installing required security patches released by software vendors (OS and applications);
• Automates software delivery by packaging and distribution of software using available client management tools;
• Monitor and advise on capacity and scalability requirements of assigned ICT assets;
• Checks regularly for third-party software upgrades/updates availability; ensures security and compatibility testing is performed; packages available software upgrades/updates for delivery to all relevant clients;
• Ensures access management to all networks based on need to know principles and according to submitted requests by the business;
• Provides engineering and implementation guidance as required;
• Analyses and resolves assigned incident and problem tickets;
• Investigates, defines and resolves complex issues;
• Acts as Subject Matter Expert;
• Analyses plans, design, requirement and associated risks, advises on technical solutions and mitigations;
• Assists in developing new architectures as Subject Matter Expert in assigned area of responsibility;
• Plans and prioritises against available resources and quality targets;
• Plans, manages, coordinates and conduct service to meet quality targets;
• Investigates and proposes long term solutions countering equipment and configuration problems;
• Maintains implementation of software updates/upgrades, operating system patches to comply with NATO Security Guidelines;
• Conducts equipment testing to and from the supply line, documents serviceability status;
• Perform staging of all end user devices using the Microsoft Configuration Manager system (MCM) and relevant toolsets;
• Perform the enrolment or handout of all staged devices to the end user;
• Investigates and resolves technical issues in a systematic approach;
• Maintains sound knowledge on implemented technologies.

Essential Skills, Experience and Certifications

• Very good knowledge and experience with operation and maintenance of modern, advanced heterogeneous and virtualised ICT technology (minimum of 8 years experience required);
• Very good knowledge and by preference practical work experience of current versions of Microsoft Windows operating systems in a large scale LAN-based client-server environment using Active Directory Services (minimum of 8 years experience required);
• Current knowledge and recent practical experience of managing and operating a virtual desktop infrastructure (VDI) (minimum of 5 years experience required);
• Very good awareness of security aspects and know how to implement security policies, with a good understanding and knowledge of systems usability (minimum of 5 years experience required);
• Very good knowledge of mainstream hypervisors (minimum of 5 years experience required);
• Very good awareness of security aspects and their technical implementation;
• ITIL Foundation certification.

Desirable Skills, Experience and Certifications

• Experience with the support, implementation and management of Citrix CVAD;
• Experience with VMware virtualization solutions;
• Experience with Dell Wyse / HP Thin Device Management Solutions;
• Experience with Microsoft AppV;
• Experience with Microsoft Group Policy Management;
• Experience with Microsoft SCCM;
• Experience with Software Packaging & Deployment solutions;
• Prior experience of working in an international environment comprising both military and civilian elements;
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

Education

• A minimum requirement of a Bachelor’s degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience;
• Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post;

Working Location

• Brussels, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.