Senior Analyst - Transfer Agency

Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business.  We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors.  Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK and Luxembourg, Guernsey, South Africa and Mauritius.    

We operate as #OneGlobalThread in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Senior Analyst – Transfer Agency to join our global team.

Position Overview:  

The Senior Analyst – Transfer Agency is responsible for the accurate and timely execution and administration of transfer agency activities for closed-ended funds. The role requires strong technical expertise in transfer agency operations, excellent communication skills, and a deep understanding of Luxembourg regulatory requirements.

The successful candidate will play a key role in ensuring operational excellence, regulatory compliance, and continuous process improvement while working closely with internal teams and external stakeholders.

Responsibilities:  

• Accurately process capital calls, distributions, subscriptions, redemptions, and transfers for closed-ended funds within agreed timelines
• Maintain and update investor and contact databases on a real-time basis, ensuring data accuracy and completeness
• Ensure all investor records, registers, and transaction histories are properly maintained
• Support periodic reporting and reconciliations related to investor activity
• Ensure all activities are carried out in accordance with Sonata One policies, internal procedures, and Luxembourg regulatory requirements.
• Adhere to client-specific SLAs and regulatory deadlines at all times
• Identify and escalate operational risks, errors, or breaches in a timely manner
• Act as a key point of contact for internal teams, clients, and external service providers
• Support client queries relating to investor activity and transfer agency processes
• Work effectively and collaboratively with the global wider fund services functions
• Actively identify opportunities to improve processes, controls, and procedures

Qualifications:  

• Proven experience in Transfer Agency, specifically within a closed-ended funds environment
• Excellent communication and customer service skills, both written and verbal
• Solid knowledge of Luxembourg fund regulations and transfer agency best practices
• Demonstrated ability to work accurately under deadlines and manage multiple priorities
• Relevant degree preferred

This role will require background checks including police checks due to the regulated nature of our business and access to confidential data.    

Being part of Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission and we all work together towards that one single goal. We also believe in being real. We’re not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story.   

Benefits:   

• Private Medical Insurance – Comprehensive coverage to support your health 

• Life Insurance – Peace of mind for you and your loved ones 

• Income Protection – Financial support when you need it most 

• Hybrid Working – Supporting work/Life Balance 

• Annual Leave – With extra days that grow the longer you’re with us 

• Pension Scheme – Employee matched helping you plan confidently for the future 

• Employee Assistance Program – Confidential, 24/7 support for life’s ups and downs 

• Enhanced Maternity, Paternity & Adoption Leave – Because family matters 

• Career Training & Development – Ongoing learning opportunities to help you grow 

• Paid Volunteering Day – Take time to give back to causes you care about 
• Lunch Vouchers - We’ve got your lunch covered! From cafés to supermarkets — use vouchers co funded by us.