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Health Club Host- Soho Farmhouse

Chipping Norton

Health Club Host - £15.00 per hour

What's in it for you?

  • Weekly Pay
  • Team meal whilst on shift prepared by our chefs 
  • Soho Friends Membership
  • 50% Team discount on Food & Drink, 7 days a week
  • Team Room Rates; Any Bedroom, Any House, $100 a night
  • Health Cash Plan (option to add children)
  • Dental Plan (option to add children)
  • Birthday Day Off
  • Discount on Cowshed products and Soho Home (up to 50%)
  • Free Counselling Sessions
  • Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
  • Continuous training to develop yourself personally and professionally
  • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

Soho Farmhouse...

Surrounded by 100 acres of Oxfordshire countryside, Soho Farmhouse is a destination for food and drink, wellness and outdoor activities. Two hours’ drive or a short train from London, we have 114 bedrooms, including cabins, huts and farmhouse bedrooms to stay in, a state-of-the-art gym, Cowshed Spa, an indoor and outdoor pool and cinema. We have multiple food and beverage outlets on site, The Main Barn is the central hub, serving the club menu all day. On the mezzanine, Comfy Farm has sofas and an open fire place, while Fancy Farm is a more formal setting for lunch or dinner. There is also Pen Yen for Japanese izakaya-style dishes from the robata grill, bind and sashimi, and Blake’s Kitchen for fresh bread, sausage rolls and cinnamon buns. 

 

The Role… 

The Health Club Host will provide an excellent service and member journey ensuring all needs are catered for. Main responsibilities include; ensuring member requirements are taken into consideration and understood when in the retail spaces, carry out hosting duties on the gym and club floor when needed and to manage bookings and the treatment diary.

Main Duties include:

  • Checking guests in and out on the online booking system and ensuring a smooth experience for our members.
  • Delivery of great interpersonal skills to create a unique membership experience and ability to up-sell our product and service offering.
  • Guiding guests through use of our Health Club facilities.
  • Organising and making beverages for members using our facilities.
  • Setting up and maintaining facilities, ensuring towels are readily available, light cleaning and preparation of areas and carrying out the clean down of facilities in-between usage.
  • Work closely alongside the management team to communicate day to day operations.
  • Adhere to health and safety policy and ensure is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable

What we are looking for in a Health Club Host...

  • Strong interpersonal skills
  • Customer / member experience focused
  • Passionate about the industry and wellness
  • 1-2 years’ experience in a busy high-profile Health Club facility (preferred but not essential)
  • Team player who communicates well with all colleagues
  • Punctual, reliable and trustworthy
  • Sense of urgency
  • Yes, yes, yes mentality
  • Ability to multitask and work in a fast-paced environment
  • Flexible and available to working both opening and closing shifts when required

Required Skills/Qualifications

  • Flexible schedule and ability to work nights, weekends and holidays as needed
  • Ability to multitask and excel in a high-volume and demanding fast-paced environment
  • Interest in wellness
  • Great level of customer care

Physical Requirements

  • Must be able to seize, grasp, turn and hold objects with hands.
  • Must be able to work on your feet for at least 8 hours.
  • Fast paced movements are required to go from one part of the club to others.
  • Occasionally kneel, bend, crouch and climb as required

Expected working hours for a Health Club Host:

  • Varying shift times across the seven days, to include working evenings, weekends, opens & closes
  • Average hours 40 hours per week

Subsidised transport rate offered from: Chipping Norton (OX7) & Banbury (OX15 & OX16)

 

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