Team Leader: Software Implementation & Customer Success (m/f/d)

Empower People. Deliver Excellence. Drive Innovation.

Are you a natural leader who thrives at the intersection of people development and complex software delivery?  At Sofico, we don’t just implement solutions; we build the future of automotive finance and fleet management software.

We are looking for an Experienced Team Leader to champion our End2End agile teams. You aren't just a manager; you are a coach, a strategist, and a culture-builder who ensures our people and our projects reach their full potential.

What the job is about 

As a Team Leader, you will balance high-level strategic alignment with hands-on mentorship. Your goal is to foster an environment where continuous improvement is the norm and every team member feels empowered to grow.

• Strategic Leadership: Align team initiatives with Sofico’s local, regional, and global milestones.
• People Advocacy: Manage the full employee lifecycle, from high-impact recruitment and onboarding to long-term career coaching and performance management.
• Agile Mentorship: Guide multiple End2End agile teams through complex software implementations, ensuring delivery excellence.
• Culture of Innovation: Promote a "fail fast, learn faster" mindset, driving continuous process enhancements and collaborative problem-solving.
• Stakeholder Synergy: Act as the bridge between technical execution and client-facing goals, ensuring seamless communication across the organization.

Your interests and skills

You are a mix of a visionary coach and a pragmatic delivery expert. You understand that software is built by people, and your expertise lies in making those people successful.

The Essentials:

• Proven Leadership: Extensive experience leading and scaling teams, ideally within complex software implementation environments.
• Software Lifecycle Expertise: A good understanding of the E2E software development lifecycle (SDLC) and agile methodologies.
• Technical Literacy: Experience with large-scale software configuration and the ability to navigate complex systems alongside your team.
• The "Coach" Mindset: You are passionate about career development, active listening, and building high-trust relationships.
• Language Mastery: Proficiency in German (C1) and English is required. Dutch is a significant advantage.

Wat we offer

We offer the stability of a company with 35+ years of success and the energy of a scale-up that doubles in size every 5 years.

• You’re in the Driver’s Seat: We provide a 6-month intensive onboarding and a dedicated job coach to ensure you are set up for long-term success.
• A Culture of Connection: From BBQ nights and family days to company-wide walking dinners, we celebrate our wins together.
• Flexibility & Balance: Benefit from flexible office hours and a robust remote work policy.
• The Full Package:
  • Competitive salary + Company car and fuel/charge card.
  • Comprehensive Pension Plan.
  • Sustainable mobility options (e-bike leasing and electric charging points).
  • A modern, accessible office with a horizontal, open-door culture.

Ready to lead the way?

If you have a passion for guiding teams and a background in software delivery, we want to hear from you.