Sales Agent - Norwegian Speaking

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey. 

As a Sales Agent - Norwegian Speaking, you will play a crucial role in assisting our players by making outbound calls to drive activity, retention, and reactivation.

Responsibilities:

• Making daily outbound calls and follow ups;
• Assisting new players and current players to ensure they have no blockers to enjoying our products;
• Promoting our site, products, campaigns and overall entertainment offering
• Working with your team leader to ensure all targets are understood;
• Work with other departments such as Payments, Risk, VIP and Customer Support.

Qualifications:

• A passion for customer service and speaking directly with customers;
• A comfort in striking up conversations whilst confidently promoting our sites, products and promotions;
• A drive to reach targets and overachieve on a daily basis;
• Fluent Norwegian and fluent English are required;
• Target oriented and driven by achieving goals.

Why our company?

• Monthly food vouchers (200 BGN);
• Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups;
• Up to 25 paid leave days;
• 6 additional days of sick leaves without document required;
• Birthday gift cards;
• Sports card (Multisport);
• Wedding and newborn gifts;
• Breakfast, Friday lunches, fruits, and snacks in the office;
• Team-building events and activities;
• Career growth opportunities;
• Sunny, spacious office.

Ready to shine? Let’s make it real.

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