Fraud Team Leader
Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey.
- Identify key areas of fraud risk (e.g., financial fraud, identity theft).
- Develop and implement anti-fraud frameworks, controls, and prevention mechanisms.
- Oversee real-time and post-event fraud monitoring systems (manual or automated).
- Lead or coordinate investigations into suspected fraud cases.
- Report fraud trends, incidents, and KPIs to leadership and relevant stakeholders.
- Previous experience in fraud prevention, detection, or investigation
- Previous experience leading or managing a team
- Excellent command of written and spoken English
- Strong communication and stakeholder management skills
- Good problem-solving and analytical skills
- Ability to identify fraud patterns/trends and generate insightful reports
- Flexible and adaptable in a fast-paced, high-pressure environment
- Highly organised and detail-oriented
- Strong sense of integrity, discretion, and confidentiality
Why our company?
• Official employment and full medical insurance with the highest limits in the country (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
• Working with a brand new MacBookPro;
• Competitive salary and attractive bonus scheme;
• Working in a dynamic International company;
• Birthday celebration present;
• Ability for career and professional growth within the company;
• Sportscard (Multisport) - partly covered & team-building events and activities;
• Sunny, spacious office;
• Wedding and newborn gifts;
• Up to 25 vacation days, starting from 20;
• Breakfast x3 times a week, Friday team lunch, food vouchers, fruits, and snacks available in the office.
Ready to shine? Let’s make it real.
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