Head of iGaming

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey. 

Key Responsibilities:

• Lead and manage the iGaming business in regulated jurisdictions, ensuring adherence to all licensing and compliance requirements.
  
  
• Develop and implement strategic plans to grow market share and increase revenue in targeted regulated markets.
  
  
• Collaborate with product, marketing, compliance, and technology teams to optimize the player experience and ensure legal compliance.
  
  
• Build and maintain strong relationships with regulatory bodies, partners, and suppliers.
  
  
• Manage partnerships and day-to-day communication with game providers, aggregators, and third-party vendors to ensure seamless integration, content quality, and timely delivery.
  
  
• Oversee contract negotiations, service level agreements (SLAs), and financial transactions, including invoicing, payments, and reconciliation with partners.
  
  
• Coordinate with finance and accounting teams to ensure accurate and timely processing of invoices and payments related to game providers and other suppliers.
  
  
• Oversee the management of risk, responsible gaming initiatives, and customer protection policies.
  
  
• Manage budgets, forecasts, and financial performance related to the iGaming operations.
  
  
• Lead, mentor, and develop a high-performing team to meet company goals and objectives.
  
  
• Stay up-to-date with industry trends, regulatory changes, and competitor activities in regulated markets.
  
  
• Ensure operational processes are efficient and scalable to support business growth.
  
  

Requirements:

• Proven experience (5+ years) in a senior leadership role within iGaming or gaming industry, preferably in regulated markets.
  
  
• Deep understanding of the regulatory landscape across multiple jurisdictions.
  
  
• Strong knowledge of compliance, licensing, and responsible gaming frameworks.
  
  
• Demonstrated experience managing partnerships with game providers, aggregators, and third-party vendors.
  
  
• Familiarity with contract management, invoicing, and financial reconciliation processes.
  
  
• Excellent strategic thinking, analytical, and problem-solving skills.
  
  
• Exceptional leadership and people management abilities.
  
  
• Strong commercial acumen with a track record of driving business growth.
  
  
• Ability to work effectively with cross-functional teams and external stakeholders.
  
  
• Fluency in English; additional languages are a plus.
  
  Why Sofia Stars?
• Competitive salary;
• Monthly food vouchers (200 BGN);
• Official employment & Full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
• Working in a dynamic International company;
• Up to 25 paid leave days;
• Six additional days of undocumented sick leaves;
• Birthday, wedding and newborn gifts;
• Multisport card;
• Team-building events and activities;
• Sunny, spacious office;
• Food vouchers, breakfast, fruits, and snacks available in the office;
• Ability for career and professional growth within the company.

Ready to shine? Let’s make it real.

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