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German Speaking Sales Agent

Sofia City, Bulgaria

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey. 

As a German Speaking Sales Agent you will be responsible for making outbound calls to assist players using the site for activity increase, retention and reactivation. 

Requirements:

  • An energetic passion for customer service and speaking directly with customers.
  • A comfort in striking up conversations whilst confidently promoting our sites, products and promotions.
  • A drive to reach targets and overachieve on a daily basis.
  • Native German and Fluent English.
  • An understanding of the Casino and/or sports betting industry.
  • Target oriented and driven by achieving goals.

Duties and Responsibilities:

  • Making daily outbound calls and follow ups.
  • Assisting new players and current players to ensure they have no blockers to enjoying our products.
  • Promoting our site, products, campaigns and overall entertainment offering.
  • Working with your team leader to ensure all targets are understood.
  • Work with other departments such as Payments, Risk, VIP and Customer Support.

Ready to shine? Let’s make it real.

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