IT Helpdesk (Microsoft)

About Us
At SILVARE, we’re a dynamic team achieving remarkable results. We’ve built a reputation for delivering fast, impactful results that keep our clients coming back, many of whom are some of the biggest names in tech.

What Μakes Us Different
We’re easy to talk to, we get straight to the point and we’re all about making things happen. We’re proud of the strong relationships we build, both with our team and our clients. We believe in keeping our people happy, whether it’s through improving benefits, having open conversations about their projects or just being there when they need us. It’s a supportive environment and culture that helps both us and our people thrive. If you’re ready to work on exciting projects, grow alongside industry leaders and make a real impact, we’d love to have you join us at SILVARE.

Role Overview
We are looking for a IT Helpdesk (Microsoft) to provide support and administration for endpoint, cloud, and collaboration environments. The position focuses on user support, system configuration, and policy enforcement to ensure secure and efficient IT services.

What You’ll Be Doing

• Manage and administer Intune, SCCM, and Microsoft 365 environments with privileged access.
• Create, configure, and maintain policies and system configurations.
• Monitor, configure, and produce reports for Endpoint Detection & Response (EDR) solutions.
• Administer SharePoint and Microsoft Teams environments.
• Manage and support software for end-user peripheral devices.

What You’ll Bring

• Graduate of a Technical Educational Institute (ATEI) or equivalent.
• Minimum of 1 year of experience in a similar role.
• Strong communication and collaboration skills with both team members and end users, including requirements gathering.
• Proactive mindset with the ability to take initiative and contribute to solution design and implementation.
• Microsoft certifications will be considered an asset.

How We Support Your Growth

🍽️ Lunch Is On Us: Monthly allowance for your favorite meals.
🏥 Health First: Private health & life insurance for peace of mind.
💻 Set Up For Success: The right tools to stay connected and perform your best.
📚 Curiosity Never Retires: Access to Udemy for unlimited learning.
🚀 Career Rocket Fuel: Coaching and mentorship programs tailored to your goals.
🎯 Work With The Best: Collaborate with industry-leading clients.
🌈 Celebrate Diversity: Be part of a team that values every perspective.
💸Performance Pays Off: Annual discretionary bonus based on yearly contributions.
🌱 Social Responsibility: Give back through volunteering and sustainability.

Excited to Make an Impact? Apply today and be part of what we’re building together 🙂

At SILVARE, we are committed to diversity, equity, and inclusion in all aspects of our workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or any other characteristic protected by law.