Application Support Engineer

At SILVARE, we pride ourselves on finding the perfect fit for every role. We’re a small, dedicated team known for achieving remarkable results and building lasting relationships with our clients—many of whom are some of the biggest names in tech. What sets us apart? We’re approachable, efficient, and focused on making great things happen.

This role is for one of our trusted clients who, like us, values innovation, impactful results, and a supportive work environment. Joining them means working on exciting projects with industry leaders, growing alongside a team that values your contributions and invests in your success.

If you’re ready to make a real impact and work with people who support your growth, apply today through SILVARE!

 

The Role in a Nutshell  

Do you excel at troubleshooting and providing top-notch support for applications? We’re looking for an Application Support Engineer to maintain, optimize, and provide technical support for our client's applications. If you thrive on solving complex issues and supporting end-users, this role is for you!

 

Your Day-to-Day  

🔹Provide comprehensive support for our client's applications, ensuring high availability and performance.

🔹Troubleshoot and resolve technical issues promptly, maintaining strong communication with end-users.

🔹Monitor application health and performance, using diagnostic tools to preemptively address potential issues.

🔹Collaborate with development and infrastructure teams to implement improvements and prevent recurring issues.

🔹Document solutions, FAQs, and technical guides to ensure efficient support processes.

 

Your Key Strengths

🔹3+ years of experience in application support or a related role.

🔹Strong problem-solving skills with experience in troubleshooting application issues.

🔹Hands-on knowledge of monitoring tools and basic scripting (Python, Shell, etc.).

🔹Familiarity with database management and SQL for troubleshooting and performance tuning.

🔹Strong communication skills to provide clear guidance to end-users and coordinate with technical teams.

 

Why You’ll Love Working with Us  

🍽️ Lunch is On Us: Monthly allowance to fuel up with your favorite meals.  

🏥 Health First: Private health and life insurance—because your well-being matters.  

🎯 Work with the Best: Step up your game by collaborating with industry-leading clients.  

🌈 Celebrate Diversity: Join a team that values and thrives on different perspectives.  

 

Eager to Join Us? Jump in and apply today—we’re excited to see what you can bring to our team! 

 

*SILVARE Consulting is an Equal Opportunity Employer. SILVARE does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need. #LI-Hybrid