IT Support Engineer

At SILVARE, we’re a small team achieving remarkable results. We’ve built a reputation for delivering fast, impactful results that keep our clients coming back—many of whom are some of the biggest names in tech. What makes us different? We’re easy to talk to, we get straight to the point and we’re all about making things happen.  

We’re proud of the strong relationships we build, both with our clients and our team. We believe in keeping our people happy, whether it’s through improving benefits, having open conversations about their projects or just being there when they need us. It’s this supportive environment that helps us—and our people—thrive.   

If you’re ready to work on exciting projects, grow alongside industry leaders and make a real impact, we’d love to have you join us at SILVARE.  

 

The Role in a Nutshell  

Are you a problem-solver with a passion for technology? Do you thrive on helping others and tackling IT challenges? We’re looking for an IT Support Engineer to be the go-to person for all things tech! If you enjoy working in a fast-paced environment and have a knack for troubleshooting, this could be the role for you.

 

Your Day-to-Day  

🔹Provide technical support to end-users, resolving hardware, software, and network issues.

🔹Install, configure, and maintain workstations, laptops, and other IT equipment.

🔹Manage user accounts and permissions on various systems.

🔹Monitor and troubleshoot network and system performance to ensure optimal operations.

🔹Collaborate with other IT team members to identify and resolve complex issues.

🔹Document technical processes and provide training to users as needed.

 

Your Key Strengths

🔹2+ years of experience in an IT support or helpdesk role.

🔹Strong knowledge of Windows and macOS operating systems, with experience troubleshooting a variety of devices.

🔹Familiarity with networking basics (DNS, DHCP, TCP/IP).

🔹Experience in Active Directory and Microsoft 365 administration.

🔹Excellent problem-solving skills and a customer-focused attitude.

🔹Strong communication skills to explain technical issues to non-technical users clearly.

 

 

Why You’ll Love Working with Us  

💸 Performance Pays Off: Annual bonus based on how you shine throughout the year!  

🍽️ Lunch is On Us: Monthly allowance to fuel up with your favorite meals.  

🏥 Health First: Private health and life insurance—because your well-being matters.  

💻 Gadgets Galore: Get your own laptop and mobile device, complete with a phone plan to keep you connected.  

📚 Learn Without Limits: Unlimited access to Udemy and all the training you need to grow and thrive.  

🚀 Career Rocket Fuel: Personalized coaching and mentorship to level up your skills and hit your career goals.  

🎯 Work with the Best: Step up your game by collaborating with industry-leading clients.  

🌈 Celebrate Diversity: Join a team that values and thrives on different perspectives.  

 

Eager to Join Us? Jump in and apply today—we’re excited to see what you can bring to our team! 

 

*SILVARE Consulting is an Equal Opportunity Employer. SILVARE does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need. #LI-Hybrid