Senior Process Engineer

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.

Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

We are seeking a Senior Process Engineer of Fulfillment Center Operations with experience scaling high-performing teams to join us in delivering our promise to merchants: Stress Less, Grow More.

What you'll do / Responsibilities:

• Responsible for defining, developing, and implementing optimized operational processes to enhance efficiency, productivity, and safety within our warehouse facility.
• This role plays a critical part in designing and executing innovative engineering solutions for complex material handling challenges within delivery station networks, focusing on the interaction between human operators and equipment.
• Apply advanced concepts such as capacity modeling, process analysis, and  continuous improvement methodologies to develop practical, data driven solutions that address operational bottlenecks and improve performance.
• Responsibilities include conducting thorough evaluations of warehouse processes, such as workflow design, material flow, equipment utilization, and inventory management, and recommending improvements to streamline operations.
• Design and implement standard operating procedures (SOPs) aimed at increasing safety, accuracy, and efficiency within warehouse environments.
• Develop and present process flow diagrams, value stream maps, and other visual tools to communicate changes and monitor performance metrics.
• Design and implement automated material handling equipment and robotic systems to support high-volume operations and reduce manual intervention. 
• Identify and recommend new machinery, tooling, and automation technologies aligned with safety, quality, and productivity goals.
• Collaborate closely with the maintenance team to ensure that the equipment is properly maintained and optimized for maximum efficiency.
• Conduct regular process audits to identify compliance gaps, mitigate risk, and ensure adherence to internal policies, safety regulations, and industry standards.
• Stay current with industry trends, engineering advancements, and emerging technologies in warehouse operations. 

Requirements:

• Bachelor’s degree in industrial engineering, manufacturing  engineering, engineering management or a closely related field, and 
• Five (5) years of experience in job offered or in an engineering role in a  warehouse or manufacturing environment. 

Special Requirements:

• Must have five (5) years of experience with process mapping material  flow utilizing statistical analysis tools with continuous process improvement methodologies using Lean Six Sigma or Kaizen improvement frameworks.
• Must have five (5) years’ experience in high volume material production handling systems.
• Must have five (5) years of training experience in safety regulations and best practices in a warehouse or manufacturing environment.
• Must have five (5) years of experience with warehouse management systems (WMS).
• Must have three (3) years of experience utilizing engineering software including AutoCAD, Bluebeam Revu, and Project Management.
• Must have three (3) years of experience with design and implementation of automated material handling equipment and robotic systems.

Work Schedule: 40 + hours a week
Salary: $130,000 - $150,000

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.