People and Culture Generalist

Why ShipMonk?

ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Louisville, KY, Fort Worth, TX, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom, and Prague, Czech Republic.

ShipMonk is currently seeking a People & Culture (Human Resources) Generalist to be based in our fulfillment center in Fort Worth, TX. This position is responsible for supporting both our Operations and People & Culture Teams. If you are looking for a position in which no two days are the same, team members are a valued asset, and you look at employee engagement as a high priority – then this role is for you. 

What you'll do:

• The P&C Generalist will be a primary partner to the TX site and secondary support to 2-3 additional sites. The Generalist partners closely with operational leaders to drive and monitor critical People & Culture initiatives. Lead with data and bring your unique point of view to nurture a positive experience for team members
• Partner closely with recruiters and hiring managers to interview and onboard new team members. Be a primary point of contact for team members to ensure they have the information needed to be successful
• Ensure accuracy of the workforce and updating employment status changes in our HRIS
• Partner with operations leaders to draft and deliver attendance and performance feedback, in order to drive a high performing culture
• Write, revise, edit, and proofread company policies & procedures and related documents as needed. Strive for continuous process improvement
• Draft and communicate key updates and announcements to team members using our internal messaging tools
• Partner with building leaders to create a fun and engaging environment that encourages retention and a culture of growth
• Conduct and consult in local employee investigations
• Perform other general HR tasks as assigned
• Have opportunities for growth - including learning about and partnering with other regions, and supporting strategic corporate initiatives

What you'll need:

• 2 to 4 years of experience administering general human resources duties preferred
• Candidates with experience and familiar knowledge of California employment laws will be prioritized
• Experience with HRIS and ATS platforms (we use Paylocity and Greenhouse)
• Must be proficient in Google Suite, especially Google Docs and Sheets. You will be performing mail merges in Google Docs and using advanced Google Sheets functions (pivot tables, advanced formulas, conditional formatting, collaboration tools)
• Superior verbal/written skills and presentation skills. Good punctuation, spelling, grammar, and attention to detail is a must.
• Strong interpersonal skills are essential. You will be walking the warehouse floor each day and interacting with a diverse audience.
• Ability to work a flexible schedule. The general workweek is Monday through Friday, however during busy seasons (especially our Q4 peak season), additional time may be required outside of the standard weekday schedule.  

We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term.

Perks Of Being a ShipMonker

• Full health benefits coverage (medical, dental, vision)
• Unlimited Paid Vacation Time
• 401(k) retirement plan
• Fun work environment
• Referral Bonus Program ShipMonk is an equal opportunity employer.

This position is fully onsite at our Fort Worth, TX location and may require occasional 2nd shift or weekend work

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.