Senior Manager Inventory Control & Quality Assurance

Why ShipMonk?

ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Louisville, KY, Fort Worth, TX, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom, and Prague, Czech Republic.

We are seeking a highly skilled and experienced Senior Manger to join the Inventory Control & Quality Assurance (ICQA) team at ShipMonk. As a member of the ICQA team, this role will be responsible for ensuring best-in-class levels of inventory control and operational quality across multiple ShipMonk fulfillment centers, ensuring data accuracy, process execution, and driving continuous improvement through hands-on participation in operations and generating actionable insights.

What you’ll do:

• Partner with local operations and Inventory Control leadership to drive best in class Inventory Control & Quality Assurance results, with multi-site responsibility.
• Develop and implement inventory control strategies and processes to maintain optimal levels of inventory accuracy, process quality, and operational execution.
• Analyze inventory/quality data and performance trends to identify areas for process- and/or execution-based improvement, driving through to the delivery of sustained performance and potential cost savings.
• Design and generate new inventory control processes, reports, dashboards and metrics to provide insights into stock levels, trends and performance.
• Utilize inventory management systems and technology to streamline processes and improve both data accuracy and quality.
• Lead and support continuous improvement initiatives to enhance inventory management processes and optimize warehouse operations, both on-site and virtually across multiple locations.

What you’ll need:

• Bachelor's degree in supply chain management, industrial engineering, or a related field preferred but not required.
• Minimum of 5 years of experience in e-commerce fulfillment operations, inventory management, process development and process optimization, preferably in a fulfillment center or distribution environment strongly preferred.
• This is an onsite role at any one of our FC's.  
• Excellent analytical and problem-solving abilities with a detail-oriented mindset. With the ability to analyze data and generate actionable insights using analytical tools such as MS Excel, Google Sheets, Tableau, SQL etc.
• Proficiency in SQL for data extraction and report generations preferred but not required.
• Strong communication and interpersonal skills with the ability to collaborate effectively across departments and levels of the organization. This role will require working with and through local partners, throughout the organization.
• Strong understanding of inventory control best practices, lean principles, and continuous improvement methodologies.
• Ability to travel up to 20%

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.