Specialist Technical Sales (f/m/d)

We help people and companies secure their premium spot on the internet. Connected by this shared purpose, our international team works passionately on making domain trading as easy and secure as possible. What started as a "search engine for domain offers" in 1999, is now Sedo - the world's largest platform for buying, selling and monetizing web addresses. That is why we are always looking for people with the motivation to rethink and challenge the status-quo. At our beautiful office in the heart of Cologne, you will find like minded people to collectively grow and advance your career. Combined with our tolerant mindset and our joy to celebrate our diversity, we create an inspiring environment to say: Bye, bye, boredom.

Tasks

• Technical support and structured onboarding of search arbitrage partners.
• Analysis and optimization of campaign performance (CPI/CPL/CPC/ROI) and traffic quality.
• Creation of technical documentation, implementation guides, and partner training materials.
• Central point of contact between customers and internal teams as well as clear, fast communication via e-mail and internal messaging.
• Building trusting, long-term partnerships to increase satisfaction and loyalty.
• Proactive troubleshooting for latency, postback mismatch, and attribution issues.
• Coordination of SLA and escalation processes with engineering and support.
• Participation in strategic reviews for scaling and monetizing new traffic sources.

Qualifications

• At least 3 years of experience in a technical customer role in AdTech, affiliate marketing, lead generation, traffic sourcing, or similar.
• Deep understanding of tracking methods. Pixels, server-to-server (postbacks), SubIDs.
• Experience with routing and redirect setups, landing page optimization, and tracking parameters.
• Strong analytical skills und understanding of performance analyses, KPI dashboards, A/B-Testing.
• Very good communication skills (German and English) and experience in direct customer contact.
• Service-oriented mindset and ability to effectively manage multiple tasks and priorities.
• Good SQL skills for reporting and error analysis, as well as proficient in Excel and/or Google Sheets.

Benefits

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

We welcome diversity and encourage applications from all individuals, regardless of their background, identity, or personal characteristics, as outlined by law.