Revenue Operations Manager

Location: London #LI-Hybrid

 

About Sedna:

Sedna is at the forefront of revolutionising global trade, serving as the North Star for businesses navigating the complexities of international commerce.

Our AI-powered platform is designed to make global trade more efficient, transparent, and sustainable. As we continue to grow and innovate, we are looking for exceptional talent to join our journey and contribute to our mission of transforming global trade.

Sedna is at the forefront of revolutionising global trade, serving as the North Star for businesses navigating the complexities of international commerce.

Our AI-powered platform is designed to make global trade more efficient, transparent, and sustainable. As we continue to grow and innovate, we are looking for exceptional talent to join our journey and contribute to our mission of transforming global trade.

 

ROLE OVERVIEW:

As we enter our next growth phase, we’re looking for an analytical, proactive Revenue Operations Manager to strengthen our go-to-market systems, processes, and insights.

This role will be pivotal in aligning our Sales, Marketing, Customer Operations (CO), and Finance efforts to drive revenue growth, improve operational efficiency and ensure leaders have the insights they need to make informed, strategic decisions. You will design scalable processes, maintain data integrity, and build the reporting infrastructure that supports predictable, efficient revenue growth. This is not a ticket-taking role. We are looking for someone who brings strong point-of-view, pattern recognition from prior SaaS environments, and the confidence to challenge suboptimal requests in favour of durable, scalable solutions. If you believe Salesforce is the backbone of a serious revenue organisation—and you know how to make it sing—this role is for you.

 

KEY RESPONSIBILITIES:

Process Design & Optimisation

• Map, standardise, and refine revenue workflows across Sales, CO, and Marketing.
• Build scalable operational processes to support enterprise-oriented sales motions.
• Partner with GTM leaders to drive alignment, reduce friction, and improve execution.
• Act as a trusted advisor to GTM leaders—when asked to “just make a change,” you seek to understand the underlying goal and propose the best-practice solution, not the quickest workaround.

Forecasting, Reporting & Analytics

• Own revenue reporting across pipeline, bookings, churn, and expansion.
• Lead the forecasting cadence with Sales and CO, ensuring accuracy and consistency.
• Build dashboards and analyses that surface insights and guide strategic decisions.
• Support executive leadership with ad-hoc modelling and performance deep dives.

Data Governance

• Establish and enforce data quality and hygiene standards within Salesforce and other GTM tools.
• Conduct recurring audits to maintain accuracy and reliability across GTM data.
• Serve as the internal bar-raiser for Salesforce quality—what gets built should reflect where Sedna is going, not just where it is today.

Commissions & Incentive Compensation

• Own end-to-end commissions administration for Sales and CO.
• Ensure compensation plans are accurate, transparent, and aligned with company goals.
• Partner with Finance to manage monthly/quarterly payouts, reconciliation, and documentation.
• Support annual compensation plan design with scenario modelling and performance analysis.

Annual & Strategic Planning

• Support leadership during annual planning cycles, including quota setting, territory modelling, and budget alignment.
• Run historical analysis and forecasting to guide strategic decisions.
• Partner with Finance on revenue modelling, headcount planning, and investment prioritisation.

Cross-Functional Collaboration

• Work closely with Marketing on funnel performance, attribution insights, and lead management.
• Partner with Customer Success to improve renewal forecasting, health scoring, and expansion visibility.
• Collaborate with Finance on reconciliation, revenue reporting, and planning inputs.

 

QUALIFICATIONS

• 3–6+ years in Revenue Ops, Sales Ops, or related GTM operations roles, preferably in B2B SaaS.
• Experience operating in a scaling environment (~$5–20M ARR) strongly preferred.
• Strong understanding of SaaS metrics (CAC, LTV, churn, expansion, pipeline velocity, etc.).
• Deep, hands-on Salesforce expertise is non-negotiable.
  • You are Salesforce-first in how you think about revenue operations.
  • You believe Salesforce is the core system to be fixed—not worked around.
• Ability to translate data into insights and insights into operational improvements.
• Exceptional cross-functional communication and stakeholder management skills.
• Experience designing durable, scalable processes—not just administering tools.
• Comfortable pushing back, asking “why,” and guiding stakeholders toward better solutions.
• This role is intentionally weighted toward experienced operators who have done the job before.

 

WHAT SUCCESS LOOKS LIKE

• Salesforce is a trusted, stable, and scalable foundation for the revenue organisation.
• Forecasts are accurate, disciplined, and credible with leadership.
• GTM teams operate with clarity, consistency, and reduced friction.
• Revenue insights are readily available and drive better decision-making.
• The organisation benefits from someone who has “run this path before” and helps avoid costly missteps.

OUR VALUES

Finally, culture is important to us, so we also look for candidates who share our values: culture is important to us, so we also look for candidates who share our values:

• Stay Ahead, Stay Agile – We anticipate change, adapt with resilience, and lead with curiosity and customer insight.
• Execute With Focus – We turn strategy into action through ownership, clarity, and disciplined delivery.
• Work Together, Win Together – We collaborate across teams and with customers, building strong relationships that unlock greater impact.