tags.new

Partners Success Manager (EMEA)

Bucharest

Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise, and government environments, Bitdefender is one of the industry’s most trusted experts for eliminating threats, protecting privacy, digital identity and data, and enabling cyber resilience. With deep investments in research and development, Bitdefender Labs discovers hundreds of new threats each minute and validates billions of threat queries daily. The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence and its technology is licensed by more than 180 of the world’s most recognized technology brands. Founded in 2001, Bitdefender has customers in 170+ countries with offices around the world. For more information, visit https://www.bitdefender.com

About the Role & Team:

As a Partner Success Manager, you will join the Partner Success team, part of the Consumer Business Unit, Service Providers division.

The team is responsible for growing Bitdefender's strategic telecom operator partnerships: turning integrated security products into adopted, monetized services inside the partner's own customer base, and keeping Bitdefender's roadmap aligned with the operator's commercial strategy.

In this role, you will contribute to the rollout of cybersecurity vertical for our telco partners, working closely with Sales, Product Management, Marketing, Technical Integration and Support, as well as the partner's own product, marketing and commercial teams.

This position offers the opportunity to own a strategic operator partnership end to end: the relationship, the go-to-market, and the revenue line, with the reach to put security in front of millions of subscribers and the mandate to shape what gets built next.

Key Responsibilities:

Partner relationship management

  • Act as the main point of contact for the partner, building a strong multi-point relationship across their organization rather than a single channel
  • Understand the partner's business goals and challenges, and proactively match them to Bitdefender's cybersecurity and privacy portfolio
  • Visit the partner regularly to deepen the relationship across functions and seniority levels
  • Drive portfolio expansion within the partner (land and expand), together with the Sales Director

Performance monitoring

  • Own product metrics: roll-out, adoption, active userbase, retention
  • Own financial metrics: revenue, invoicing, forecast, ARPC
  • Build and maintain opportunity funnels, dashboards and reports; identify trends, gaps and growth opportunities
  • Create visibility on product performance internally and with the partner, and propose improvement actions

Go-to-market & revenue generation

  • Drive product launch and roll-out, holding the partner to agreed GTM dates
  • Identify upsell and cross-sell opportunities within the partner base
  • Develop joint marketing and sales campaigns with the partner that drive demand and conversion
  • Analyze partner campaigns and optimize the marketing mix across the full funnel: education, awareness, interest, purchase, onboarding (download and activation), usage, upsell, renewal, retention, win-back

Collaboration

  • Work cross-functionally with Sales, Product Management and technical teams to align partner strategy with company goals
  • Gather partner feedback on product features and experience, and coordinate custom requirements with Product Management

Qualifications & Skills:

Must-have:

  • Proven experience in a partner-facing, commercial or marketing role, ideally in telecom or technology
  • Ability to manage complexity and multiple stakeholders, and to translate technical concepts for non-technical audiences
  • Analytical mindset: comfortable interpreting performance data and making data-driven recommendations
  • Exceptional communication, negotiation and interpersonal skills
  • Results-oriented, with a track record of meeting or exceeding targets
  • Confidence to take the lead when a situation requires it
  • Fluent in English and French
  • Bachelor's degree in Business, Marketing, Computer Science or a related field, or equivalent practical experience
  • Willingness to travel to the partner several times / year.

Nice-to-have:

  • Experience working with or inside a telecom operator, MVNO or service provider
  • Background in consumer subscription businesses and funnel economics (activation, retention, churn, ARPU)
  • Familiarity with cybersecurity, privacy or digital trust propositions
  • Experience running joint go-to-market campaigns with a partner brand
  • Master's degree
  • Additional European languages

Why Bitdefender?

At Bitdefender, you'll be part of a mission-driven company that is shaping the future of cybersecurity. We foster a culture of innovation, ownership, and continuous learning. You'll have the opportunity to work with highly skilled professionals, contribute to impactful global projects, and grow your career in a fast-paced, technology-driven environment.

Trusted. Always.

#LI-SA1

Create a Job Alert

Interested in building your career at Bitdefender? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Bitdefender’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.