Patch Management & Vulnerability Specialist

Job Overview
We are seeking a proactive and detail-oriented Patch Management & Vulnerability Specialist to join our IT Security team in Sofia. This role is vital in ensuring our systems remain secure and compliant by managing patch deployments, assessing vulnerabilities, and collaborating across teams to maintain a resilient infrastructure.

The ideal candidate will have hands-on experience with patching strategies, endpoint management tools, and automation, along with a strong understanding of IT security standards and cross-functional collaboration.

Your Role:

• Develop, implement, and manage patch management strategies for operating systems and applications.
• Coordinate and deploy security updates to protect systems against known vulnerabilities.
• Monitor patch release cycles and assess applicability and risk to organizational assets.
• Schedule and automate patch deployments to minimize disruption and maximize coverage.
• Collaborate with business units to coordinate patching windows and address unique requirements.
• Maintain a feedback loop with end-users to address concerns and minimize disruptions.
• Ensure device compliance with security policies, standards, and regulations.
• Create and maintain documentation for patch management processes, vulnerability assessments, and security configurations.
• Develop and refine troubleshooting procedures.
• Manage escalations and collaborate with cross-functional technical teams.
• Contribute to the self-service knowledgebase and standard operating procedures.
• Participate in IT projects, system upgrades, and rollouts.

Required Skills and Qualifications:

• Proven experience in patch management, system imaging, and application deployment in enterprise environments.
• Proficiency with endpoint management tools (e.g., Syxsense, Intune), desktop and server OS, Entra, and ticketing systems.
• Strong troubleshooting and problem-solving skills with attention to detail.
• Familiarity with IT security standards and best practices.
• Experience in scripting or automation using PowerShell or similar tools.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• Experience working in regulated environments.
• Exposure to vulnerability management frameworks and compliance standards.

Perks & Benefits:

• Social perks, including a Multisport card and premium private health insurance.
• A welcoming and inclusive workplace.
• Free coffee, tea, fruits, lunch, and access to fully equipped kitchens.
• Referral bonuses for bringing great talent on board.

About Us:

At Sands Digital Services, we’re all about redefining live entertainment with unique play experiences. Our mission? Deliver exciting content, shape the future of gaming, and be a beacon of innovation. We push boundaries to bring the thrill of gaming to players worldwide. Our in-house team handles everything from ideas to game design and software development, creating products for all player types, including localized solutions.

We value our employees' well-being, love open communication, encourage collaboration, and support continuous learning. We’re building a culture where everyone feels valued, motivated, and inspired. Join us at Sands Digital Services and help us set new standards of excellence in live entertainment.

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