Head of Game Integrity and Risk

Position Overview:

The Head of Game Integrity and Risk plays a pivotal role in ensuring the best online gaming experience by safeguarding players' interests and upholding the integrity of our games. This position involves leading and training the GIR team, implementing fraud detection mechanisms, conducting risk analysis, and staying abreast of industry trends. All duties are to be performed in accordance with Company and departmental policies, practices, and procedures, with a commitment to maintaining professionalism and adherence to standards.

Essential Duties & Responsibilities:

• Lead and Train GIR Team: Lead and train the Game Integrity and Risk team to identify, mitigate, and address risks effectively.
• Fraud Detection Mechanisms: Implement fraud detection mechanisms to identify and prevent activities such as bonus abuse and collusion.
• Thorough Risk Analysis: Conduct thorough risk analysis and implement effective security measures, aggregating data from multiple sources for a comprehensive risk assessment.
• Communication and Data Analysis: Communicate with other Team Members to analyze and present data effectively, fostering collaboration.
• Stay Updated on Industry Trends: Stay updated on technological advancements, and best practices related to game integrity and risk.
• Reporting and Research: Create reports, summaries, and research risk factors affecting Live tables activity.
• Liaison with Customer Service to handle player disputes related to game fairness, investigate, and resolve issues promptly.
• SOP Development: Develop and update Standard Operating Procedures (SOP) for the team.
• Incident Response Plan: Develop an incident response plan to address unforeseen challenges effectively.
• Maintain Game Standards: Uphold and maintain game standards to ensure a fair and secure gaming environment.

Minimum Qualifications:

• University Degree.
• 2-4 years of experience in Risk Analyst in the iGaming industry/Live products.
• Comfortable using relevant equipment and software applications.
• Good knowledge of online gaming products.
• Strong interpersonal skills for effective communication with management, Team Members, and outside contacts of different backgrounds and levels of experience.
• Excellent analytical skills.
• High level of integrity.
• Microsoft 365 service suite knowledge; Tableau experience is a plus.

About Us:

At Sands Digital Services, we’re all about redefining live entertainment with unique play experiences. Our mission? Deliver exciting content, shape the future of gaming, and be a beacon of innovation. We push boundaries to bring the thrill of gaming to players worldwide. Our in-house team handles everything from ideas to game design and software development, creating products for all player types, including localized solutions.

We value our employees' well-being, love open communication, encourage collaboration, and support continuous learning. We’re building a culture where everyone feels valued, motivated, and inspired. Join us at Sands Digital Services and help us set new standards of excellence in live entertainment.

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