Account Manager

Location: Milan, Italy (Hybrid)  

We Are: 

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel. 

Our Italian team of 23 professionals is a key part of our EMEA presence. We combine local expertise with our broader company vision, ensuring innovative solutions that align with diverse market needs.

Our Italian team consists of 23 people and is an integral part of our company’s EMEA presence. We combine local expertise with our broader company vision, ensuring innovative solutions that align with diverse market needs.

The Account Management Team is at the heart of our success. We work hand in hand with clients to maximize campaign performance and expand partnerships, playing a crucial role in both revenue growth (upselling & cross-selling) and building long-term relationships.

Why RTB House?

If you’re looking for a place where you can combine your analytical mindset, commercial drive, and ability to build strong client relationships - becoming a trusted advisor and valued partner - RTB House could be the right fit for you!

You will:

• Manage and grow a portfolio of strategic client accounts, ensuring long-term success and satisfaction;
• Strengthen client relationships through regular presentations, performance reviews, and in-person meetings;
• Identify growth opportunities and maximize revenue via upsell and cross-sell initiatives;
• Conduct in-depth campaign analysis, translating data into actionable insights and recommendations;
• Build tailored strategies aligned with client goals;
• Collaborate closely with Sales and Technical Account Management teams to ensure smooth onboarding and ongoing support;
• Monitor key KPIs and campaign margins, proactively suggesting optimizations;
• Obtain, review and process campaign orders; ensure timely payments for our services. 

Desired Experience: 

• 3–5+ years of experience in digital advertising;
• Preferably experience working in AdTech within DSPs, agencies, or advertisers (performance and/or awareness campaigns);
• Strong analytical and reporting skills, with Excel and PowerPoint proficiency;
• Proven ability to manage clients directly and drive commercial opportunities;
• Excellent communication and presentation skills, with confidence engaging senior stakeholders;
• A consultative mindset: understanding client needs and translating them into actionable solutions;
• Results-driven, proactive, and problem-solving approach;
• High level of motivation, willingness to learn and a positive, can-do attitude;
• Bachelor’s degree or equivalent;
• Fluency in Italian and English (C1 level);
• Based in Milan.

We Offer: 

• A unique chance to join one of the most dynamic players in digital advertising (1000+ specialists in 30+ markets, 3,000+ live campaigns worldwide);
• Competitive package: base salary + bonus, meal vouchers, personal development budget;
• Hybrid working model promoting real work-life balance;
• An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;
• Unique learning opportunities from commercial and HQ business support teams;
• Numerous opportunities to build your own path of self-development;
• Team building events and trips away! Work in a truly international environment with dynamic people in one of the fastest-growing segments of online advertising!

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.