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Account Management Team Lead

São Paulo, São Paulo, Brazil

 

Location: Brazil 

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

You Will:

  • Manage portfolio of key clients
  • Manage a small team of Account Managers with lower tenure
  • Maintain local AM processes and global best practices
  • Coordinate and executing local projects in account management that would go in line with company-wide projects
  • Ensure client satisfaction and high retention for all clients managed by the team
  • Support the team in regular performance reporting to clients, including QBR presentations
  • Ensure timely payments from the clients for the managed team
  • Organize optimizations processes across AM & TAM teams to meet client goals and internal goals
  • Internal reporting on individual and market performance to the Head of AM and/or HQ
  • Act as subject matter expert for the team

Desired Experience: 

  • Strong experience in account management, experience with large clients
  • Strong experience in e-commerce and in retargeting
  • Experience organizing teams as a people manager or project manager
  • Experience in managing very large clients, including relationship building with director level or C-level
  • Quality-first attitude, very high level of communication and presentation
  • Strong problem solving skills, proven experience with data analysis
  • Strong and clear motivation, being able to self-motivate
  • Experience with target setting and evaluation is a plus
  • Experience in recruitment is a plus
  • Advanced English

 

We Offer: 

  • Full package of benefits, such as: VR, Health Insurance, Gympass, Budget for language courses, etc.
  • Global environment - you will be working with teams from abroad.
  • Remote working.

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

Information for Applicants: Brazil

 

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